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That information cascades into business-wide and individual voicemail boxes. You can address broad business concerns in your company inbox. And individual department heads can speak more distinctly about how they handle customer concerns.
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You message should convey the same courtesy to your callers as a person would who is speaking to someone in your office. Saying things like "thank you for calling" and "have a nice day", in addition to watching your tone of voice, will help you to represent your office in a compassionate and professional manner.
Sample Short Voicemail Greeting: Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you. Sample Business Voicemail Greeting: Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information
Hello. You have reached Amita Kashyap, Probationary Officer at OBC. I’m sorry I can’t answer your call right now. Please leave me a message and I’ll return your call within 24 hours. Thank you. Have a great day.
7. “Hi, this is [your name]. I’m either on a call or away from my desk. Please leave your name, number, and a brief message and I’ll get back to you. Thank you.”
Company-level calls are usually directed to your general business number. There are occasions when everyone in the office is tied up and unable to pick up calls. It’s important to gather information about the reason for the call so that the right person or team can call them back. These greetings ensure that customers do not feel neglected while also providing assurance that their call will be attended to as soon as possible.
In the former, the voicemail message shall be delivered to callers from within your company i.e. for communication exclusively for office employees. In the second case, the voicemail will be received by people calling from outside the company. Hi. You’ve reached Martha Johnson in Human Resource department. Unfortunately, I cannot attend the call now. You can leave your message after the beep. Hello. You’ve reached Martha Johnson in Human Resource department. You can either record your message after the beep or contact my secretary Henry Smith at extension 5556. I shall get back to you soon.
19. “Thank you for calling [company]. We’re closed for [holiday] from [date] until [date]. Please leave your message and we’ll get back to you as soon as possible. Have a happy holiday!”
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“Hi. You have reached (your name). I am sorry that I’m not able to take your call right now. Please leave your name, number and your message and I will call you at the earliest. Thanks.”
Include Basic Information: Your voicemail greeting should include basic information such as your hours of operation and location. This will help you to screen out calls during office hours, and also unnecessary voicemail inquiries.
What separates a decent voicemail greeting from one that builds your professional image and bolsters your connection with clients and customers?
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1. Select the fixed key with the envelope graphic, or dial the phone’s phone number.
8. “Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you’d like to chat, and I’ll get to back to you ASAP.”
5. Emergency Situation Voicemail Greeting. In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area.