*Use the word “with” instead of “to.” It sounds more positive. You want to talk “with” the person, not give them a “talking to.” It’s a subtle difference, yet it keeps the message positive.
I find it helpful to imagine that I am writing a memo when I leave voicemail messages. Outlining points enhances my own clarity and puts the listener on notice for the information.
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Changing Your Password: If the system asks you to change your password as you log in, you must press 1 and begin at step 2 in the instructions below. You can change your password at any time after logging in by following the entire procedure, beginning at step 1.
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Salespeople are often coached to sound enthusiastic and excited on the phone, thus raising their natural voice pitch to a high, unnatural tone. In my opinion, this tone of voice makes it clear to the listener that not only is this an uncomfortable call, but a generic one.
Dan Grim, CEO/Founder of Good Stuff Tonics and Melior Botanicals, keeps his script even simpler:
13. "Hello, you've reached [company]. If you're looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to chat with our team? Leave your name and number, and we'll return your call straight away."
13. “Hello, you’ve reached the [Department name] at [your company]. We can’t take your call right now, but please leave your name, contact information, and the reason for reaching out. One of our team members will be in touch within the day. To ensure we don’t miss you again, you can also let us know the best time to call you back. Thanks and have a great day.” This greeting lets your caller know your Customer Service team is just as efficient as you are.Voicemail greetings for calls received after business hours
Choose your busy greeting from the drop-down menu next to If busy use greeting from: System—This plays the system default greeting. Personal—If this option is selected, choose the file to upload.
When opening your voicemail, start with a professional or generic greeting like, “Hello” or “Good Morning”. Be sure to clearly state your name, who you are/where you’re from, and (where applicable) how you got their contact information.
In addition to showing active listening, you've also awoken their curiosity about what question you want to ask. Once they're back on the phone, you can confirm a date and time for your next meeting.
To some extent, we all have a “phone voice”. But there are phone voices and then there are PHONE VOICES. We’ve all gotten a voicemail from the stiff, ultra-peppy, overly rehearsed cheerleader; it doesn’t sit well with you, right?
Your voicemail greeting is the message your callers hear when they reach your voicemail. There are two types of voicemail greetings - Busy and No Answer. The Busy greeting is played when you are on another call and do not have call waiting, and the No Answer greeting is played when you do not answer the call.
9. Update Your Greeting Frequently. Many of the things that can make your voicemail great, also require that you update it pretty regularly. Information like deals you’re running, when you’re away, and who to contact while you’re out can take your greeting to the next level, but they’re obviously time sensitive.
For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
Random facts could include their favorite movie, vacation spot, candy, or television show. Regardless of what you choose, it will surprise your caller and more than likely make them leave a message if they were considering hanging up.
Follow steps 1 and 2 (above) and then push 6. Follow the prompts to record your name. This is the audio that is played to identify who a call is from when you leave a voicemail for someone else. Posted by: Maija Stein - Tue, Jul 17, 2012 at 1:19 PM. How do I get my voicemail to tell the time and date of the message? How do I log in to voicemail the first time or after my voicemail password is reset? I accidentally deleted a voicemail. Is there a way to retrieve it? What are all of those buttons on the bottom of the ShoreTel 230 phone? How do I forward my district phone to an outside number such as my cell phone? My phone keeps changing to "in a meeting" mode? What is causing that? I teach in two classrooms. How can I forward my calls to the other room or location? How do I check my voicemail from home/outside of the district? Print Article Email Article to Friend Export to PDF Select One 5 - Excellent 4 - Above Average 3 - Average 2 - Below Average 1 - Unhelpful