Before moving on to learning about voicemail message templates, let’s learn some tips to effectively take phone messages. Tips for Taking Phone Messages Effectively . Creating a phone message template is the first step in starting a good phone communication procedure – but it doesn’t stop there.
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At the same time, if the prospect can’t hear or understand you, all of your work is wasted. Drink water, clear your throat, and invest in a good headset or phone. Be aware of your accent or the way you say words or numbers. And, avoid sales speak and buzzwords.
19. “Hi, you’ve reached [your name] at [X company]. We are sorry but our office is closed until [date]. Please leave us your name and phone number and our team will get back to you as soon as possible. Enjoy [holiday] and thanks for calling [company name]! If you do happen to be open the holiday season, it’s important to provide holiday hours. Especially if your hours vary from your regular hours.
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The other day, I was leaving a message, and the voicemail system cut me off. It seems I exceeded my 90 seconds of allotted time. No, I didn’t call back. I figured the man got the gist of the message, so I left the ball in his court.
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But every once in a while, you get a really special voicemail. Maybe your partner called you early in the morning, knowing you were asleep, to leave a Happy Birthday recording for when you awoke. Or maybe a beloved family member recently passed away, and you have a voicemail from them that might’ve seemed pretty pointless at the time but now carries extra significance.
When asked to press a number, pause on the phone/mic icon and click a number under the DIAL PAD tab.
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Thanks for calling [Company Name]. Our offices are currently closed. Our business hours are from Monday to Friday 9 AM to 8 PM Eastern Time, and Saturday 9 AM to 12 PM Eastern. If you would like to leave a message in our general voice mailbox, press 1. A representative will contact you the following business day. To reach our company directory, press 2. For business hours and directions to our office, press 3. You may also email us at [company email]. For more information about our products and services, please visit us at [website]. To repeat this message, press the * key. 7. Direct Customers to Your Account Login Page
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While many businesses can use this standard voicemail greeting, not everyone’s business wants to be the same as the others. If you’re looking for a more unique approach, here are four sample voicemail scripts to try:
Work RelationshipsHow to Leave a Sales Voicemail That Actually Results in a Callback
Call your home phone number. Press # to interrupt the greeting, and then enter your PIN. Follow the prompts to listen to your messages. (Note: In some areas, the # key will not interrupt the greeting. Try pressing * or 2 instead.)
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4. Humorous Voicemail Greetings. While straightforward is always the safe bet, certain entities can go to the humorous side of voicemail greetings. Before taking this route, consider the type of callers and the persona the recipient is trying to convey.
First-time sales outreach response is plummeting. According to Jill Konrath, 97% of all business calls now go to voicemail.
A name recording is the most basic way to personalize your voicemail box. It inserts your name into the default unavailable greeting: “The person at mailbox [four-digit voicemail box number] is unavailable. Please leave your message after the tone. When done, hang up or press the pound key.” Dial *98 on your OnSIP-registered phone. Enter your voicemail box number. Enter the PIN/password for your voicemail box. Press 0 for voicemail box options. Press 2 to record your name. Default Unavailable Greeting
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19. "Hello, you've reached [your name]. I'm currently [exploring Asia, hiking through the jungle in Costa Rica, hanging out on the beach in Bermuda] — or more likely, [recovering from extreme jet lag, googling ‘Are red spiders poisonous,' or looking for SPF 150 sunscreen] and won't be back in the office until [date]. Leave your contact info and reason for calling and I'll get in touch then."
There’s a potential of up to 3 quick touches right off the bat to help you get on your prospects radar:
You can also use a cloud service to backup everything you want to save from your phone or download an app made for saving messages, like VoicemailSaver. It costs $3.99 but it saves your messages, even if your phone is broken or stolen. For free options, try HulloMail or InstaVoice.
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In the U.K. and most of Europe it is considered good manners to leave a slightly longer answering message as it gives the person time to adjust to the fact that they've been put through to an answering machine, compose a message in their head and then get ready to speak. It also leaves the caller with the impression of someone who is calm, composed, polite and not rushing around like a chicken without a head.
Is it for someone you have not met before OR is it your friend? I think it’s easier when it’s your friend haha You can just say: Hey, man. It’s me. Call me back. Simple.
Most cell phones show the number and voicemail duration when a call is missed. So if the recipient sees the message is from an unknown number and only a few seconds long, they'll assume it's not important and hit delete. Since the message doesn't appear to be substantive, they're not prompted to listen.
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Navigate to Settings → General → Reset → Reset Network Settings → Enter your password → Reset Network Settings.
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“I followed your advice on how to leave voicemail messages that get more callbacks and since using it, my call backs have increased. But my question is, what do I do with the prospects that haven’t called back?”
business voicemail greeting script
[Here is some great advice for opening your cold-calls without boxing yourself in as JUST an agent]
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I can’t answer the phone right now, but if you leave me a message with your name and phone number, I will return your call as soon as possible. You have reached Jim Bucki. I can’t take your call at the moment but please don’t hesitate to leave a message after the tone. I will return your call as soon as I am able.
Will prospects even listen to my message, or will it just be deleted as soon as it's received? If my message is heard, what are my chances of getting a response? Shouldn't I just focus on email and forget sales voicemails altogether?
Approach voicemails with a scientific outlook, and score each one. Create a score sheet with a rating system that addresses the following: Would you save that voicemail? Would you return that call? Would you return that call right away? Are you missing the basics (alternative phone number, optimal ways to get in touch, a fallback person to call)? Did you craft it or wing it?
We use our phones for everything: looking up directions, surfing the internet, texting, and even the lesser-known function of making actual phone calls. Even though in our personal lives, true phone calls are going by the wayside, they are still a huge part of how we communicate in the workplace, and along with phone calls, so too, are workplace voicemails.
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Business voicemail greeting samples. Here you can find some examples of voicemails for both busy days and after hours. Treat them as your professional voicemail greeting script and customise them according to your needs and desires. Busy days: Hello, you have reached Nancy Cooper of Day Spa Dahlia on Green Lane, 17.
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2. Open the dial pad. Tap the dial pad icon near the bottom of the screen to bring up your phone's dial pad.
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Sticking with our "Andy Applicant" example, if Andy had left Hannah Hiring Manager a voicemail of, “It’s me and I would like to talk to you.” She will not know who Andy is nor what Andy wants to talk about. Effectively she will be answering Andy’s questions on the spot the whole time after she figures out how to get in touch with him. What if she forgets to mention something?
For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
So, make your goal to find common ground, and share how knowledgeable and experienced you are, no matter who you are calling. You shouldn’t brag about your success, but there is a time and place for others to know your success. That is the key to leaving voicemail messages that get returned!
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A special high five to Margot Howard for her outstanding research and contributions to this article. We love working with and supporting like-minded entrepreneurs who are passionate about business success strategies. Thank you Margot! ❤️
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If you want to improve your voicemail performance, get deliberate in your practice. This means creating a highly structured practice routine that offers ample opportunity for repetition and immediate feedback.
She said, “Hi Anne Marie, I’m wondering in how to leave a very good voice message or even set up my own voice message when I can’t pick up my phone. Thanks in advance.”
Let’s say you wanted to call someone and make an inquiry and that person doesn’t pick up their phone. To pick up the phone is to answer the phone. It’s a phrasal verb.
Following these tips of voicemail etiquette and voicemail structure are a sure-fire way to give you a professional edge in your job hunt and throughout your professional career. By having a strong voicemail template to follow you can be sure that when you call your voice(mail) will be heard. I’ve Submitted My Application, Now What? Phone Call, Email, or Meeting? What’s the Best Method to Send My Message? Five Rules of Professional Phone Call Etiquette Is Your Email Address Sending the Right Message?
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A sales voicemail is no time to lock into the technical specs of your product or service. You can't take it as an opportunity to describe the nuances of how all of its features work — complete with confusing, technical jargon and long-winded detail.
Hi! John’s answering machine is broken. This is his refrigerator. Please speak very slowly, and I’ll stick your message to myself with one of these magnets.
Good manners are culturally based, and the manners in this article are U.S. manners.
The key to leaving voicemail messages that get returned is keeping in mind who you are calling in the first place. Whether you are making sales calls, speaking with current borrowers, or trying to gain mortgage clients, you must adapt to your audience.
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If you are calling someone to get more information on a position you saw posted online, the voicemail may look something like: Try to put yourself in the recipient’s shoes and think about the type of voicemail you would like to receive
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Not only does leaving a message akin to “Hey, It’s me. Call me back when you can.” cause the person to have to dig back through their mailbox to figure out who you are, it also means that *if* they can find the information to call you back, when they do so you are less likely to have an effective conversation.
If your voicemail has been set up and you are unable to change your greeting through the 'Voicemail' tab, dial *86 then choose option 4 to change. From a Home screen, tap the Phone app . If an app isn't available on your Home screen, swipe left to access the App Library. Tap Voicemail then tap Greeting (upper-left).
1. Short Business Voicemail Greetings. Hi there, you’ve reached [your name] at [X company]. Thanks for calling. I'm unable to answer the phone but if you leave your name, phone number, and message.
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Press 2 to continue recording. (In other words, the # is a great “Pause” key; it holds the recording while you think.)
And it isn't like you're wasting their time with the longer message. This person called you, which means that they set aside, at minimum, about 5 minutes for their call and they were mentally prepared to spend at least a minute on polite "Hi Bob, how are you and the family?" chit-chat, so a message that is 10 seconds longer is NOT an imposition.
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Depending on the purpose of your voicemail, these three bullets can take different forms, but if you’re checking these three boxes, you’ll be in good shape.
In this blog post, we'll cover how to set up several voicemail greetings: a name recording for your voicemail box, a default greeting, and a temporary (for holidays and vacations) greeting.
21. “Happy holidays. Thanks for calling OpenPhone. Our hours are a little different during the holiday season. Please listen carefully to the following changes. Customer Support is available December 23, 27, and 30th as well as January 2nd, 3rd from 11 AM – 5 PM EST. On December 24th, 31st, and the holiday weekends from the 21st to the 5th we are open from 12 PM – 3 PM EST. We are closed on December 25th, 26th as well as January 1st. In the case of an emergency, please leave a message and we’ll get back to you as soon as possible. You can also reach out via email to [email protected]. Thanks for using OpenPhone and enjoy your holiday season!” Since our holiday hours are shorter, it’s a little harder to get in contact with us immediately. That means we need to be as detailed as possible for our callers’ convenience. Yet, we still kept it brief and friendly.
Be sure to include all important details, like why you are calling, your contact number, your name and anything else that’s necessary. If you are following up a previous voicemail, say so. If you had been confusing in the previous voicemail, apologize and proceed with your message.
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