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That’s not to say strip all emotion and personality out of your voicemail, but be yourself! Presumably, you are leaving a voicemail with someone because you want to continue a conversation with them either by phone or in person. What will they think if the “personality” of the voicemail doesn’t match the one in more fluid forms of correspondence? Knowing how to leave a voicemail that is equal parts succinct, professional and courteous can be hard for those not accustomed to doing so.
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Shelby Doumitt of ServiceMark Telecom goes through step-by-step instructions on "How to Change Your Active Voicemail Greeting" on NEC DT800 and SV9100 Digita
Hello, this is Zachary Koch from Sprocket EdTech, I'm calling because you recently signed up for a free consultation on our website. I'd love to talk about how we can streamline your institution's curriculum planning. My number is 408-555-8317, and I'll follow up with an email tomorrow. Have a great day. Goodbye!
(Follow-up call = you’ve spoken before, made some progress through the sales process and a follow-up call was required)
I always end voicemails with my phone number. The reasoning? First, it's his cue to wrap up. It keeps him from rambling and gives the prospect a clear call to action: Call him back.
The above greeting is a professional voicemail script used by many growing and established businesses. It delivers the message quickly and efficiently, without wasting the caller’s time.
Apple Support is the last resort. You may contact them online or make an appointment at the nearest Apple Store.
If wading through voicemail messages isn’t your idea of fun, you may want to steer the people to other ways to reach you. For example, many people leave their cellular numbers. Great in emergencies, but watch out, because many times you are out of range or your cell phone is off, so the caller gets ANOTHER voicemail system.
Voicemails don’t necessarily have to be monotonous or extremely jazzy or funky. What you’re looking for is a balance between the two. Whenever I call someone and their voicemail greeting is playing, it tells me a lot about who they are, as a person. Which is why, you’ve got to put a little bit of “you” when it comes to voicemail. And the best part about all of this is, since you couldn’t come to the phone, at least the callers are having a good time listening to the message.
What you do not want to do is say your phone number so quickly that the person has to listen to your voicemail multiple times to try and figure out your phone number. We have all gotten those annoying voicemail messages where the person said their phone number so quickly that we had to listen to their message several times to figure out their phone number. Don't be that jerk who leaves their phone number so fast that the other person has to listen to your message over and over to try and figure out what your phone number is.
For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
A lot of times our anxieties get the best of us and we don’t often think about the person on the other end of the voicemail and the information they need.
How do I set up my phone’s voicemail greeting and update the name associated with my extension when I leave a voicemail for others?
I like to say my phone number very early so the person can hear it again quickly by starting the message over and does not have to listen to your entire message again to hear the number. But do repeat your telephone number at the end of the message at least once and speak very s-l-o-w-l-y so the person can write it down as they listen. If you don't get a response to your first voicemail, don't hesitate to record a similar message once a week for two or three weeks. This sounds a bit excessive, but my experience has been that if there is even the slightest chance of meeting someone now or even in the near future, this kind of message will get their attention.
This voicemail greeting should list the name of the department, the hours of operation or the whereabouts of your personnel, the protocol for following up with the customer, and another way to get in touch with the department. You've reached the Delivery Department of Wringley Furniture. All of our personnel are currently occupied on the floor. Please leave your contact information and we'll get back to you as soon as possible. Or email us at [email protected]. 4. Vacation Day Voicemail Greeting
Here's an advanced technique for all you overachievers. It's "advanced" because it's rarely used, not because it's difficult. The trick? Leave two sales voicemails instead of one. Let us explain: