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1. "Hi, you've reached [your name] at [your company]. I'm unavailable right now — probably helping [type of company] get [X results, e.g. ‘ double their leads in 60 days,' ‘hire the best and brightest engineers,' ‘convert 40% more customers.']
These skills help you stay on point with a focus on graciousness and the gold standard of living out the Golden Rule. They’re simple, savvy, and sincere. Plus, they’ll have people eager to hear and return your phone calls! .

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Sign up for Michael Pedone’s next live online B2B Sales Program and get your sales team all on the same page using a proven sales script customized to your industry.
If you want to improve your voicemail performance, get deliberate in your practice. This means creating a highly structured practice routine that offers ample opportunity for repetition and immediate feedback.

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Hey guess who this is? You guessed it. Guess what you have to do now? You guessed it.
Milena is the host of the English Made Simple Podcast and is passionate about helping English learners break their fear of speaking English so they can confidently make conversation and be understood by other English-speakers.

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If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.

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6. Navigate to File -> Export Audio and save your voicemail on your computer as an .MP3. You should now be able to open the recorded voicemail in software like iTunes or Windows Media Player.

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    If wading through voicemail messages isn’t your idea of fun, you may want to steer the people to other ways to reach you. For example, many people leave their cellular numbers. Great in emergencies, but watch out, because many times you are out of range or your cell phone is off, so the caller gets ANOTHER voicemail system.

    You may be able to delete or re-record your message by staying on the line even after you have recorded your voicemail.
    Hi. This is David. I’ve shut the ringers off on my phones and taken a sedative. As soon as I finish this recording I’m going to bed indefinitely. When I wake up I’ll play my messages. Please leave one.

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    4. “Thanks for calling [your company]. We’re looking forward to speaking with you. Let us call you back as soon as we are available by leaving your name, contact information and the reason for your call. Have a great day.” A simple, concise, and, of course, friendly voicemail greeting for your main business line.
    Sample Short Voicemail Greeting: Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you. Sample Business Voicemail Greeting: Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information

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    Leaving voicemails can be intimidating: The recording starts quickly, the time you have to speak is limited, and only some answering machines give you the option to review and re-record your message if you mess up. You often have one shot, and a limited time-frame, to get your message across.

    Voicemail #2: "Jerry, I forgot to leave my name and number. This is Sarah Griffin from Acme Corp. You can reach me at 884-867-5309. Thanks."
    If you don’t have access to your online account, you can dial in to your voicemail by pressing and holding the ‘1’ key on your phone’s keypad. After your phone connects to the voicemail system, you can access your password settings by pressing ‘*’, followed by the 5 key.

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    To access voice mail settings in the new Outlook on the web, select Settings > View all Outlook settings > General > Voice mail.

    Most cell phones show the number and voicemail duration when a call is missed. So if the recipient sees the message is from an unknown number and only a few seconds long, they'll assume it's not important and hit delete. Since the message doesn't appear to be substantive, they're not prompted to listen.
    Refer to your previous conversation to jog their memory, saying, "In our meeting earlier, you said something about your shipping needs that really stuck out to me. I'd love to ask you a question about that."

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So, make your goal to find common ground, and share how knowledgeable and experienced you are, no matter who you are calling. You shouldn’t brag about your success, but there is a time and place for others to know your success. That is the key to leaving voicemail messages that get returned!

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To ensure that you keep customers happy and present a professional image, make your auto-attendant easy to navigate. We’ve compiled some sample call center greeting scripts that can be used in different situations, whether your company has a small customer support team or a massive call center with hundreds of people.

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The first two are voicemails for prospects you haven’t spoken with yet, the next one is for when you’re calling a prospect or client back, and the last example is for when your prospect or client isn’t calling you back at all:

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Give them a reason to call you back. In both voicemail messages, did you noticed how I mentioned new information they might be interested in? That will grab their attention more than simply introducing yourself, thanking them and asking them to give you a call if they have any questions. Come from a place of helpfulness by giving them something to look forward to and that will solve a problem.

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