Here’s the thing: no matter how perfectly-crafted your sales voicemail is, plenty of people are still going to ignore it or stop listening midway through. That’s actually okay, though. We already know that other types of messaging, like emails, get a higher response rate. But where voice messages win is in quality – when you do get a response, that means the person has a very high level of interest.
9. “Hey, it’s [your name] at [your company] – thanks for giving me a call! I can’t wait to chat. Just leave your name, number and I’ll call you back as soon as I have the chance. Better yet, send me a text with the best time to reach you and the reason for your call. Looking forward to hearing from you.” Text communication is becoming much more relevant now. Direct your caller to text you in case they have a question you can answer easier via text. Who knows, they might prefer text messages to phone calls too.
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As probably know, a professional voicemail greeting can make or break leaving a great impression. However, it all starts with your voicemail script.
“Hi __________, this is ___________ with (your company). I’m calling about your new office that’s opening in Houston next month, and I wanted to provide you with some ideas that may help with your networking issues. We work with a lot of companies in the area, and I think you’ll find it useful if we talk.
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Landlines continue to have a place in business and are in fact more prevalent than cell phones as primary telephone numbers -- at least for now.
If you started your company more than a year ago, it’s probably time to change your voicemail script. Your recording should match the brand, tone, and voice of your company — just as though a caller were speaking to a member of your team.
To tell you the truth, I don’t like when people leave me a Voicemail message. I prefer when they text me on my phone or email me. I can see what the call is about straight away. It saves me time from logging into my Voicemail and playing the message, then waiting for it to finish. I am a bit impatient.
Depending on the purpose of your voicemail, these three bullets can take different forms, but if you’re checking these three boxes, you’ll be in good shape.
As Dan tells us, "This is the only strategy I’ve ever seen consistently work—but when they call back you'd better have a question ready!"
No one enjoys listening to long, drawn-out voice messages. When considering what to say, identify one main point and discard the rest.
That’s why it’s critical that each customer interaction with your business is consistent, positive, and represents the values and personality of your company. This includes your storefront, website, social media presence, emails, and every interaction you have with your customers, both online and in-person.
Don’t confuse voice mail with automatic attendant systems. Automatic attendant, where the computer actually answers the phone, is the single worst business invention ever. Human answers. Human determines if the person you’re calling is in by ringing their phone and monitoring the response. If not in, human returns and says, “Mr. Jones is not in. Would you like me to help you personally, take your message personally or would you like to leave a detailed message on his or her voice mail?” You faint from the shock.
Funny Out of Office Autoresponder Messages. Hi, I’ll be out of the office until [MM/DD]. I will probably see your message because I don’t know how to relax. I will likely respond if I feel that I need to help in any way. If you don’t feel like adding to my workload, please contact [name] at [email] or …
While you're at it, you really need to remove your information from creepy data broker sites once and for all. These people search sites let anyone find you for just a few bucks. Tap or click here to find out where to start.
Hello, this is Joan Tracy. I’m out of the office until Tuesday, May 23rd. I’ll be sure to return your call when I get back to the office, however, if you need immediate assistance, please call my colleague Sue at 444-444-4444. Thank you.