I’m not a big fan of voicemail. I don’t mind leaving voicemail messages; I just hate having to listen to them. For some strange reason when people know their voice is being recorded, their brain short circuits. What normally would take 30 seconds to say, now takes 2 minutes.
Hello! This is [Nick on the West Coast Sales Team at LinkedPhone]. I am currently on vacation until [Friday, April 22nd] with limited access to email. If you require urgent assistance, please contact my lieutenant [Harold Kisp at 415-555-1212 or [email protected]]. Otherwise, please leave a message and I will return your call when I’m back in the office. Thank you and I look forward to chatting!
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Before any selling can begin, it is your job to engage and connect with the person on the other end of the line. So, push to build that relationship first. After all, the point of a voicemail message is to create a call to action and have it returned.
Your second voicemail should include information that was missing from your first. For instance, a rep using this technique might leave the following two messages:
I don’t know about you, but I’m shocked every time I listen to a voicemail message left for me by sales reps, prospects and even clients. They are filled with ‘um’s’ and ‘ah’s’, they ramble on and on, they leave no compelling reason for me to call back, and they almost always leave their number so fast that I have to listen to it two, three, sometimes four times to make it out!
It is no surprise that your actual voice mail greeting must be delivered in the same way: Professional, clear, brief, and to the point. In a previous blog, "Marketing Messages on Your Cell Say You Mean Business," some techniques for making a professional voice mail greeting were discussed. There are many similarities between leaving a voice mail, and producing a voice mail greeting. You want your callers and receivers to hear a confident and professional person on the other end delivering a coherent message. You should introduce yourself to a prospective client in a personal way. An email doesn't generate much discussion, nor does it necessarily show you went the extra mile in contacting the client. Generating conversation. A professional, well conveyed voice message shows the voice mail receiver that you are confident and well-spoken, and that there is a person behind the message. Emails can be prepared, edited, and revised unlike voice mail messages An email or email chain thread is documentation of a conversation that can easily be referenced In an email you can include a phone number, address, website, etc that may be hard to remember or record through voice mail communication Emails can be forwarded, CC'ed, and blasted.
3. To permanently delete the message, click on the trashcan icon, either found below the voicemail details or at the top right-hand corner.
"Wherever we're talking to them, we're hearing the same things, which is: When it comes to voice mail, they're just over it," says Jane Buckingham, a trend analyst at Trendera.
Sometimes when someone isn’t able to contact us, that could keep them from doing business with us. Clients get frustrated when they are unable to reach their lender.
Make the last thing you say be your phone number. This ensures it's clearly visible on voicemail dictation, and makes it easy for prospects to call back. Avoid phrases like "Call me back when you get this," which can sound pushy. And, finally, tell them you'll follow up with an email. This gives the prospect two ways to return your call, which certainly can't hurt.
Website: https://bellaliant.bell.ca/support/article/set-up-and-use-voicemail-including-voicemail-to-email/8292
Most importantly, have fun with it. If you don’t enjoy leaving a voicemail, you might not be in the right job. Voicemails can add value, whether or not a prospect calls you back right away. Even if it triggers an email response or call-back six months down the line, it’s valuable. The better your voicemails, the more likely you’ll get a response. This article was originally published on Hubspot. It has been republished here with permission.
A voice mailbox is typically associated with a telephone number. When the number is called, and the line is busy or not answered, the caller hears an outgoing Greeting recorded by you and is given instructions for leaving a message.
Clearly state your purpose and next steps. Whether it’s a demo, an appointment, or the best contact to talk to, simply ask for it.
In the Phone app , Visual Voicemail (available from select carriers) shows a list of your messages. You can choose which ones to play and delete without listening to all of them. A badge on the Voicemail icon indicates the number of unheard messages.
However, keep in mind that your prospects might be faced with a lot more distractions at the beginning of the day. "The morning is the worst time to orchestrate a voicemail," says Zachary Weiner, CEO of Emerging Insider Communications. "Most decision makers have a lot on their plate when the day starts. Finding them when they have a bit more mind-share is often more conducive to a positive reply."