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Is your auto attendant clear and easy to understand? Here are 10 sample greeting scripts to make a good first impression on the phone.
Record a personalized greeting, up to 3 minutes long. A common template you can follow is: "You've reached [name]. We can't get to the phone right now, but if you leave a message, we'll call you back."
Before we begin, I hope you learnt something in episode 177. We covered how to make inquiries over the phone, I gave you some tips and simple phrases to help you get started. If you are new to the show please go back to the last episode and have a listen to those phrases.
So, the greeting I used was: “Hi, this is Luke Skywalker, I am not available right now, please leave a message after the beep. I’ll get back to you as soon as possible. Thank you”
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If the problem is with your phone, the factory reset has a good chance of solving it. If not, contact your mobile service provider, to carry out some troubleshooting to help resolve the problem from their end.
With notifications, you're alerted when you miss a call or receive a voice mail message. You can decide how and when you want to be alerted. For example, you can receive an email when you miss a call or get a text message when someone leaves a voice mail. By default, you'll receive an email anytime you miss a call, but text messaging notifications are turned off.
Avoid sales speak and buzzwords. It’s okay if your prospect knows you're a sales rep. Qualified prospects don’t mind hearing from sales reps. They just want to speak to reps that are helpful, knowledgeable, and possess integrity.
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For more general advice on voicemail messages, read our tips and examples for business voicemail greetings.
As a bonus, here is an example of our own holiday voicemail greeting here at OpenPhone:
To receive text message notifications, select Notify me via text message when new voicemail messages are received.
I will share examples with you, so it’s easier for you to remember and also, so that you can start using them straight away.
A lot of times our anxieties get the best of us and we don’t often think about the person on the other end of the voicemail and the information they need.