People tend to remember the first and last events of the day. Now, you could make your sales calls in the morning, but nobody wants something else on their plate when they’re just starting their workday. By waiting until the end of the workday, though – traditionally, around 4:30 p.m. – you won’t be competing with other distractions, and you’ll be one of the last things that happened to the contact while they were at work.
Sending an email to each prospect before you call gives them an additional way to get in touch with you when they're ready. As you're leaving your voicemail, mention that you've sent them a quick email as well that has further details on who you are and the purpose of your call. As Florin Tatulea of Loopio explains:
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So today, you’ve learnt how to record your own Voicemail greeting and how to leave a Voicemail message. Remember amigos, transcriptions to all of the episodes are available on the English Made Simple website, simply go to englishmadesimple.net/podcast
See how this voicemail is straightforward, clear and concise? This might be a good script to start with if you’re new to making calls to leads. Always talk in a friendly voice and come from a place of caring (they’ll feel it on the other end of the line). After you’ve used the script for awhile, you’ll learn how leads are reacting to the voicemail and you can rescript it if necessary. Keep in mind, you will be calling the lead MANY times so you’ll have plenty of opportunities to try different scripts. To be most effective with your voicemail scripts, keeps notes on what’s working and what isn’t.
The Best Professional Voicemail GreetingsCheck out our tips on making sure your voicemail is ready for your next missed call!
“I followed your advice on how to leave voicemail messages that get more callbacks and since using it, my call backs have increased. But my question is, what do I do with the prospects that haven’t called back?”
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Arguably the most intimidating factor when leaving a voice mail is the fact that once you leave the message, "in one take," there is no taking it back. That is why, especially in the business world, an overwhelming amount of people revert to email rather than leaving a voice mail message. Especially in a technologically advanced world, email or text messages are now used as a primary form of communication. Although there is a good argument behind opting for the written word over the spoken one, an email can lack the human touch, the emotion and enthusiasm in a voice, that can often times generate a better response. In fact, there is no impact that compares to delivering a clear, concise, professional message through your own unique human voice.
I am not in the office today; I may not be in tomorrow. I may be in to work sooner, if you gave me your car to borrow.
How do I set up my phone’s voicemail greeting and update the name associated with my extension when I leave a voicemail for others?
Something along the lines of, "You have reached the answering service of . I am unfortunately unable to take your call at this time, however if you leave a message after the tone I will return your call as soon as I have an opportunity.". That's about a 12 second message if spoken in a slow and calm fashion. The message that this article advises is about 4 seconds.
Leave a specific request. What do you want your listener to do? Sure, you want them to call you back, but why? To answer a question? To set up an appointment? People will appreciate it if you give them specific actions for their call back. That way they’ll know they won’t be wasting a lot of time on the call back trying to figure out what you want.
Before moving on to learning about voicemail message templates, let’s learn some tips to effectively take phone messages. Tips for Taking Phone Messages Effectively . Creating a phone message template is the first step in starting a good phone communication procedure – but it doesn’t stop there.
For more accessibility options, see Learn how to navigate Skype for Business using accessible features.