Pro Tip: Smile while you’re recording your greeting and your voice will sound pleasant.
Follow that with an email that says the same thing, log the call / update your notes in your CRM and MOVE ON!
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This is a tactic we picked up from Jeff Hoffman and it works because it makes you more memorable and makes your messages seem genuine and less rehearsed. Give it a try and see if it will work for you too!
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
A sales voicemail can't do too much for you if there's no room for any sort of progression. If you just give an explanation of your offering's benefits without establishing what that prospect should do or can expect next, you might close the door on a sale — straight off the bat.
Make sure your sales voicemails convey the hard results customers see more than they relay how those results are achieved. Your first priority is grabbing your prospect's attention — you can dig into the nitty-gritty aspects of a sale as your relationship progresses.
To ensure that you keep customers happy and present a professional image, make your auto-attendant easy to navigate. We’ve compiled some sample call center greeting scripts that can be used in different situations, whether your company has a small customer support team or a massive call center with hundreds of people.
Now that you’ve learned how easy it is to manage your voicemail messages from your Android phone; we want to know, have there ever been times when you’ve accidentally deleted a message? What recovery method did you use? Let us know in the comments section below.
You’ve reached [Company Name], the [company’s slogan]. Please choose from the following menu options: To speak with the operator, press 0. For customer support, press 1. For troubleshooting questions, press 2. For accounting questions, press 3. For a list of our staff members, press 4. To leave us a message, press 5. To repeat these options, press 6. After-Hours Greetings
Considering how often cold calls go to voicemail, your ability to leave compelling sales voicemails can have an enormous impact on your success during the prospecting stage.
Dan Grim, CEO/Founder of Good Stuff Tonics and Melior Botanicals, keeps his script even simpler:
Avoid telling your prospect what to do. You'll make returning your call seem like a chore or, worse, a demand. This should feel like a mutually beneficial relationship -- one in which each party wants to call the other back -- unprompted.
To scan messages quickly, Press 7 from the Activity Menu and press one of the following: Southeastern Louisiana University Hammond, Louisiana 70402 1.800.222.7358 Contact Questions or Comments University Policies and Procedures Accessibility ACADEMICS Apply Cost, Aid and Scholarships Academic Calendar Exam Schedule Majors & Minors Catalogue QUICK LINKS Employment University Disclosures Emergency Alert Sign Up Southeastern Identity Help Desk Student Handbook
This script comes from Donato Diorio and it's quite simple and to the point. But it still does a great job of highlighting prospect benefits and the follow-up plan.
Rules are listed in the order applied, so select the rule you want to move up or down in the order and click the arrows.
If you have voicemails saved on a non-smart phone, your best bet is to record them on a computer. This is a method that requires some equipment, but not as much as you might think.
To change your voicemail message on iPhone: 1. On your home screen, tap Phone. Tap the Phone icon on your home screen to launch your device’s phone calling app. 2. At the bottom, tap Voicemail on the menu bar. You will see a menu bar appear at the bottom of your screen. Tap Voicemail in the bottom right corner. 3. Tap Greeting in the top left