Nutshell earns first-ever ‘High Performer’ placement in G2’s Grid® Report for Email Marketing
“Hi, this is Luke. Please leave a message and I will get back to you as soon as I can. Thank you.”
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So, you diligently practice this presentation, yet when you call, all you get is a voicemail. You will have to decide whether to leave a voicemail – it is debatable. Try your own experiment to see what works. I recommend leaving voicemails.
Remember that the speed of your words can negatively impact your message as well. "If you have to rush to get a message into the amount of time allotted for a voicemail message, you’re saying too much," DeCesare advises. "Say less and slow down. You want them to feel that talking to you will make their lives less stressful. If you're frantic and mumbling on the phone, it gives them a foreshadowing of what it will be like to work with you."
Avoid piecing your voicemail together on the fly — as I mentioned earlier, a good one is backed by preparation. So prepare, prepare, and prepare some more.
2. "Hi, you've reached [name] at [company]. If you need a quick response, please shoot me an email at [insert email address] and I'll be in touch by EOD tomorrow.
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If you want to save your voicemails, we suggest keeping the emails and deleting the messages on your magicJack to create space for new incoming messages. How do I access my voicemail on magicApp?
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State your number right after your name. Many people wait until the very end of the message to state their number. This will irritate the receiver of your message because if he doesn’t get it down, he then has to sit through the whole damn message again to hear it repeated.
The key to making a bullet-pointed script work is to practice. You can't read it line-for-line, so it's important to work out the kinks before you place your call. Your name Reason for calling Benefit of calling you back Your contact information Promise of a follow-up email
Hi, this is Lauren Jones. I’m not able to get to the phone right now but please leave a message and I’ll call you back as soon as I can. Thank you.
Now listen carefully to the voicemail menu, looking out for the delete or re-record option. Each carrier will have a different process, so make sure you pay attention. If you can’t seem to locate the options, you can try the following for common carriers: For Verizon, use *P For T-Mobile, use #, followed by 3P For Sprint, use * or #, then punch in 3P For AT&T, use *P Step 3: Delete or Re-record
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Dial 133 321If prompted: Enter your mailbox number. This is your Office/Home Phone number, including its area code (eg. 03 XXXX XXXX)Press #Enter your Passcode/PINPress #Listen to your Messages
Your second voicemail should include information that was missing from your first. For instance, a rep using this technique might leave the following two messages:
Please leave your name, phone number, and the reason you’re contacting us, and we will get back to you as soon as possible. Thank you. Hey, this is [your name] at [X company]. I'm either on a call or away from my desk. Please leave your name, phone number, and a short message and I'll be sure to return your call.