If this feature is enabled, be sure to record your voicemail greeting with the appropriate guidance for the caller. For example, “To reach my assistant, press 0.” Set Up Your Voicemail Greetings
From the bottom, click on “Voicemail.”Select a voicemail, then the three-dotted menu.
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No more fear! You’re so going to be a gracious master of voicemails. Here are the best tips to help you leave a voicemail message that’s friendly, gets the needed information across, and ends before the dreaded “time’s up” beep!
Too many reps are the inside sales equivalent of chatty grandmas—pitching solutions, discussing features, and offering value propositions over a voicemail.
If you are a burglar, then we’re probably at home cleaning our weapons right now and can’t come to the phone. Otherwise, we probably aren’t home and it’s safe to leave us a message.
You only have so much time to make a meaningful impression on your prospect. Stick to talking about the tangible benefits you can offer, and keep your language straightforward and accessible.
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4. Voicemail greetings for calls received after business hours. You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support).
Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.
Salespeople are often coached to sound enthusiastic and excited on the phone, thus raising their natural voice pitch to a high, unnatural tone. In my opinion, this tone of voice makes it clear to the listener that not only is this an uncomfortable call, but a generic one.
When you leave a voicemail message, be sure to identify yourself right away. Give your return phone number at the beginning of your message so that other people don't have to listen to you twice. Speak slowly and clearly. It helps to pretend to be writing your number in the air, which will slow you down and help with clarity. Say when you can be reached.
Sending an email to each prospect before you call gives them an additional way to get in touch with you when they're ready. As you're leaving your voicemail, mention that you've sent them a quick email as well that has further details on who you are and the purpose of your call. As Florin Tatulea of Loopio explains:
Some people found success in fixing their voicemail woes when they temporarily disabled
Company-level calls are usually directed to your general business number. There are occasions when everyone in the office is tied up and unable to pick up calls. It’s important to gather information about the reason for the call so that the right person or team can call them back. These greetings ensure that customers do not feel neglected while also providing assurance that their call will be attended to as soon as possible.
If you find yourself wishing for your prospect not to pick up -- you might need to consider a new profession.
Your voicemail service is usually controlled by your mobile carrier, therefore, the most reliable way to turn off your voicemail is to ask their support team to disable it:
Not only do you sound more articulate and confident when you're not rushing to the finish line, but you also sound more authentic. Speaking in a rush suggests you've been dialing all day and need to be as efficient as possible. Yet if you're making three calls rather than 30, you're probably going to sound far more deliberate. A slow finish tells the buyer they're not just another name on a list.