When we call our friends and family, we often call and hang up without leaving a voicemail -assuming the missed call will be notification enough that we want this person to call us back. Even though this is acceptable to do in our personal lives, phone call etiquette in the corporate world plays by different rules.
I don’t know about you, but I’m shocked every time I listen to a voicemail message left for me by sales reps, prospects and even clients. They are filled with ‘um’s’ and ‘ah’s’, they ramble on and on, they leave no compelling reason for me to call back, and they almost always leave their number so fast that I have to listen to it two, three, sometimes four times to make it out!
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Listen to each voicemail message fully. Everything you listen to will be recorded. If the date and time or voicemail information is important to you, please follow the voicemail prompts to play the date and time before or after a voicemail message. Make sure to save each voicemail as you move through your voicemail box. When you have verified that Voicemails Forever has recorded the voicemails successfully then you may delete the voicemails from your carrier voicemail box.
Disclaimer: Some pages on this site may include an affiliate link. This does not effect our editorial in any way. How do I set up my phone’s voicemail greeting and update the name associated with my extension when I leave a voicemail for others? Pick up the phone handset and press the Voice Mail button on the phone base. Enter your voice mail password. If you don't know what your voice mail password is, please call tech support at x6688 or create a work ticket to have it reset. Push 7 to record a personal greeting. Select 1 to record a new greeting. Select 1 again to review the recorded greeting, or 2 to re-record. When your greeting is satisfactory, press # to apply the recorded greeting to your extension.
To set up your voicemail, press #55 or *68 from your home phone or call the retrieval number you received with your welcome letter. Voice prompts will guide you through the rest of the steps.
The SDRs have their own sales cycle, as well as tools available to them to help them accomplish their goal. One important tool is leveraging the power of voicemail. Here are some questions to consider:
“Hello! You’ve reached the voicemail of [your name], [your job title]. I’m currently either away from my desk or on the other line. Please leave your name, telephone number, and a short message after the beep, and I’ll be sure to get back to you as soon as I’m available.”
We have carefully chosen words for this English Voicemail Greeting Script that are easy for non-native English speakers to pronounce.
See how this voicemail is straightforward, clear and concise? This might be a good script to start with if you’re new to making calls to leads. Always talk in a friendly voice and come from a place of caring (they’ll feel it on the other end of the line). After you’ve used the script for awhile, you’ll learn how leads are reacting to the voicemail and you can rescript it if necessary. Keep in mind, you will be calling the lead MANY times so you’ll have plenty of opportunities to try different scripts. To be most effective with your voicemail scripts, keeps notes on what’s working and what isn’t.
Why should they respond to you? How will your product or service help them? Will it make their job easier or allow them to get more done in less time? These are examples of real benefits and your sales voicemails need to contain something similarly beneficial.
The next example is for a voicemail message left for a prospect or client you are getting back to: “Hi _________, this is ________ _________ getting back with you at (your company). I’m looking forward to speaking with you because we just (give an update here – you have a new special, new product update, added a new client they would know about), and I know that based on (their specific need you uncovered during the last call) this is going to make it even easier for you to (give the benefit you both discussed). I’m excited to share this with you.
Standard greeting with your name: "At the tone, please record your message to [name]."
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Once you have found the delete or re-record option, choose one. You can either delete your message completely or record a new message. Be sure to properly word your voicemail this time so that you don’t have to repent later on!
KING OF SALES, The author of thirteen best-selling books including The Sales Bible, The Little Red Book of Selling, and The Little Gold Book of Yes! Attitude. His real-world ideas and content are also available as online courses at www.GitomerLearningAcademy.com.
But the questions you ask in a voicemail should be so specific that they could never be intended for another listener. For example, if I was selling financial management technology, I might ask the voicemail recipient which financial software they use today, or if all of the company's financial analysts work out of the central office.
Another FSBO voicemail script might include talking about your connection to the neighborhood: