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The Serial Position Effect states that the human brain is most adept at recalling the first and last items in a series. For sales reps, this psychological phenomenon means that your voicemails are much more likely to be remembered if they're listened to at the beginning or the end of the day.

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Accessibility links Skip to main content Keyboard shortcuts for audio player Open Navigation Menu NPR Shop Close Navigation Menu News Expand/collapse submenu for News National World Politics Business Health Science Climate Race Arts & Life Expand/collapse submenu for Arts & Life Books Movies Television Pop Culture Food Art & Design Performing Arts Life Kit Music Expand/collapse submenu for Music #NowPlaying Tiny Desk All Songs Considered Music News Music Features Live Sessions Shows & Podcasts Expand/collapse submenu for Shows & Podcasts #NowPlaying Tiny Desk All Songs Considered Music News Music Features Live Sessions About NPR Diversity Organization Support Careers Connect Press Ethics Please Do Not Leave A Message: Why Millennials Hate Voice Mail : All Tech Considered "When it comes to voice mail, they're just over it," says Jane Buckingham, a trend expert. But it's still important at work, so younger generations will have to learn what to do after the beep. Please Do Not Leave A Message: Why Millennials Hate Voice Mail Facebook Twitter Flipboard Email Listen · 3:14 3:14 Toggle more options Download Embed Embed

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