Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.
You’ll be presented with a list of your voicemail messages, so select a message to listen to.Additional FAQs How Do I Replay a Voicemail?
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If you don’t have access to your online account, you can dial in to your voicemail by pressing and holding the ‘1’ key on your phone’s keypad. After your phone connects to the voicemail system, you can access your password settings by pressing ‘*’, followed by the 5 key.
Auto-attendants with a customized holiday greeting can be a festive way to mark the occasion. If you have a retail business, create a holiday greeting to inform customers of any limited-time sales you are offering. If your office is closed for the holiday, be sure you state this in your message.
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So, consider changing your voicemails. Leave behind the typical “give me a call back when you can,” and instead expand on your services and purpose.
Be sure to include all important details, like why you are calling, your contact number, your name and anything else that’s necessary. If you are following up a previous voicemail, say so. If you had been confusing in the previous voicemail, apologize and proceed with your message.
And remember, while you’re busy returning your calls, Blitz can be automating other parts of your sales process. We can assign leads to your staff or even send emails to your customers.
If you started your company more than a year ago, it’s probably time to change your voicemail script. Your recording should match the brand, tone, and voice of your company — just as though a caller were speaking to a member of your team.
The body is the meat and potatoes of your voicemail. This is the section where you leave details about why you are calling and what you hope to achieve from this voicemail, which is usually a call back.
Sorry I wasn’t able to take your call, but please leave your name and a detailed message and I’ll get back to you.
Here are a few more ways to light a fire under the contact so they call or email you back:
I don’t know about you, but I’m shocked every time I listen to a voicemail message left for me by sales reps, prospects and even clients. They are filled with ‘um’s’ and ‘ah’s’, they ramble on and on, they leave no compelling reason for me to call back, and they almost always leave their number so fast that I have to listen to it two, three, sometimes four times to make it out!
For most users, it’s recommended to let your device automatically set the time. To make sure that your time zone and similar settings are correct:
21. "Hello, you've reached [your name, the office of X company]. The team is currently out of the office, but we'll be back on [date] stuffed with good food and eager to speak with you. Leave your name, number, and — if you're so inclined — your favorite [holiday dish, Thanksgiving tradition, etc.]"
You’re leaving a voicemail message for someone, and you mess up. Or maybe you’ve just said, “Dude—Your behavior at lunch was appalling,” and you realize that a more tactful wording might be appropriate.
Standard greeting with your name: "At the tone, please record your message to [name]."