It is no surprise that your actual voice mail greeting must be delivered in the same way: Professional, clear, brief, and to the point. In a previous blog, "Marketing Messages on Your Cell Say You Mean Business," some techniques for making a professional voice mail greeting were discussed. There are many similarities between leaving a voice mail, and producing a voice mail greeting. You want your callers and receivers to hear a confident and professional person on the other end delivering a coherent message. You should introduce yourself to a prospective client in a personal way. An email doesn't generate much discussion, nor does it necessarily show you went the extra mile in contacting the client. Generating conversation. A professional, well conveyed voice message shows the voice mail receiver that you are confident and well-spoken, and that there is a person behind the message. Emails can be prepared, edited, and revised unlike voice mail messages An email or email chain thread is documentation of a conversation that can easily be referenced In an email you can include a phone number, address, website, etc that may be hard to remember or record through voice mail communication Emails can be forwarded, CC'ed, and blasted.
Hi, this is Lauren Jones. I’m not able to get to the phone right now but please leave a message and I’ll call you back as soon as I can. Thank you.
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If you want your prospects to get back to you, you better sound exciting. If you have a monotone voice, you’re almost certainly not going to get a response.
Hi. This is John: If you are the phone company, I already sent the money. If you are my parents, please send money. If you are my financial aid institution, you didn’t lend me enough money. If you are my friends, you owe me money. If you are a female, don’t worry,
Might sound a bit alarming but consider the number of times you’ve tried to leave a voicemail only to hear “this voicemail box is full”. Even if you can leave a message, a millennial may never listen to it. After you’ve made the call, whether you were able to leave a voicemail or not, follow up with a text message to get their attention and hopefully a response.
Press 3 to erase your voicemail. You can start over again if you like, but you don’t have to.
Your voicemail is important. Keep in mind, this is essentially one of the first impressions the hiring manager will have from you. You need to make sure your voicemail is as professional as possible. Whether you are trying to be funny, trying to show off your singing abilities or shouting in the car with the windows down, chances are the hiring manager won’t be impressed. Go into a quiet room and record a simple, “Hi, you’ve reached Kim Costa. I’m sorry I missed your call, but if you please leave your name, number and a brief message I will get back to you as soon as I can. Thanks!” You really can’t go wrong with this. Trust me when I say that hiring managers probably don’t want to hear your high school’s fight song.
Sorry I wasn’t able to take your call, but please leave your name and a detailed message and I’ll get back to you.
Note: I have several lessons about communicating on the telephone that may be useful to you:
Hey amigos, you are listening to English Made Simple, this is episode number 178, number one-hundred and seventy-eight, numero ciento setenta y ocho.
1. Enable airplane mode on your phone, so calls are automatically routed to voicemail.
It is as simple as that. Once you have left a message, document the call and the action that was taken in your client record. If you continue to only reach the client’s voicemail, after several failed attempts: What to Do. Send a collection letter. There could be a reason the client is not receiving or responding to your messages via phone.
Go and click the Start button on the recording tool few seconds prior playing your voicemail. When you are done, simply hit Stop to stop the recording.
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With notifications, you're alerted when you miss a call or receive a voice mail message. You can decide how and when you want to be alerted. For example, you can receive an email when you miss a call or get a text message when someone leaves a voice mail. By default, you'll receive an email anytime you miss a call, but text messaging notifications are turned off.
Aaargh, you are thinking, crap I need to say something, ooooh what do I say, think, think… nothing comes to mind, you are not prepared and you hang up.
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.