4. Enter your voicemail password. If you have set a password lock for your voicemail account, you will be prompted to key it in. Use the dial pad to do so.
Here is an example of how to leave a Voicemail message for the property agent called Han Solo:
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“Hi (PROSPECTS NAME) this is (YOUR NAME) with (YOUR COMPANY) and I see we’ve left you a few messages / emails regarding (HOT BUTTON / WHATS IN IT FOR THEM VALUE STATEMENT) but haven’t heard back from you.
When you get this message, please call me back at (your number). That number again is (your number) and ask for _________. I look forward to speaking with you, and I guarantee you’ll be glad you returned this call.”
A separate after-hours attendant menu can inform callers that your office is closed, state your business’ operating hours, and provide options that callers can immediately act upon. For example, you can direct them to your website for FAQs. If your business provides an account login page, remind your customers that they can login at any time to get general account information. In this situation, be proactive.
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9. Update Your Greeting Frequently. Many of the things that can make your voicemail great, also require that you update it pretty regularly. Information like deals you’re running, when you’re away, and who to contact while you’re out can take your greeting to the next level, but they’re obviously time sensitive.
Landlines continue to have a place in business and are in fact more prevalent than cell phones as primary telephone numbers -- at least for now.
You have reached the , Strategic Air Command Nuclear Missile Storage Facility. We are unable to come to the phone right now. At the tone, please leave your name, number and target or list of targets and we’ll launch as soon as we can. And have a nice day.
Remember that the speed of your words can negatively impact your message as well. "If you have to rush to get a message into the amount of time allotted for a voicemail message, you’re saying too much," DeCesare advises. "Say less and slow down. You want them to feel that talking to you will make their lives less stressful. If you're frantic and mumbling on the phone, it gives them a foreshadowing of what it will be like to work with you."
Unfortunately, the default settings on most gadgets aren’t set up to keep everything hidden or password-protected. Anyone who accesses your devices can see everything.
5. Voicemail Greetings For Vacation. As mentioned above, alerting callers that they won’t be getting an immediate call back is of upmost importance for an entity’s reputation and a caller’s satisfaction.
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Little things like a great voicemail can really set you apart from your competition. Think about it. Would you be more inclined to want to interview someone who is shouting about how much they hate calling people back, or the person who simply asks you to leave a message? Andrea (she/her) is our head of PR at Snagajob, where she’s focused on telling the world how we help hourly workers and employers. Her first hourly job was as a lifeguard.
This is something that can be done, yes. But I can't think of a time when a salesperson would want to do it. Best-case scenario, the timestamp will alert the prospect you left a voicemail at a late hour or on the weekend, and they'll wonder why. Worst-case scenario, they'll just think your desperate.
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Professional development educator Dr. Ray Lauk sent us this great piece of advice, which he credits to veteran sales trainer Stan Piskorski: