No one should be calling during the holidays, and yet some people do. When you’re out for the holidays, create a voicemail greeting that communicates the cheerfulness of the season while still staying professional.
The trick is to stay on the line even if you’ve already recorded the message. Never make the mistake of hanging up, as you will never be able to save yourself! So what should you do?
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5. Use voicemail on a computer. Download messages to a computer. If you're the Primary Account Holder, you can save your messages from your My-T-Mobile account.
End your voicemail by asking your prospect to tell you more, whether about their recent vacation to Thailand or their unique business pain points. It's a simple request -- and easier than, say, "Give me a call back, I'd love to find out when we can write up our contract."
If you forgot your current voicemail password, you’ll have to contact your wireless carrier.
4. Press and hold the message[s] you wish to recover, then “Save” to confirm the recovery.
Click on the video below for more great tips for a perfect voicemail from Corporate Speech Solutions President, Jayne Latz:
Thank you for calling [Company Name]. Our offices are currently closed for the day. Standard office hours are Monday to Friday, 8 AM to 8 PM Eastern Time. Did you know that you can check your account status with us 24 hours a day / 7 days a week by visiting [account login webpage]? Here you can view information about your account, as well as answers to general questions you may have. Otherwise, please call back during standard office hours, and we will be happy to assist you. To repeat this message, press the # key. Holiday Greetings
While it is a best practice to end your message with your contact information, that is only valuable when the recipient listens to your message until the end. By stating your name and phone number earlier in the message and repeating it at the end, you’ll be able to pass your information along to those who may not initially hear the message in its entirety.
Hello. This is Chris. John and Mike aren’t here right now, but if you leave a message, they’ll get back to you as soon as they can.
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What's the phone number for Outlook Voice Access? The phone number and PIN are provided to you by your admin when he or she sets you up for voice mail. Contact your admin for assistance.
So, consider changing your voicemails. Leave behind the typical “give me a call back when you can,” and instead expand on your services and purpose.
6. Navigate to File -> Export Audio and save your voicemail on your computer as an .MP3. You should now be able to open the recorded voicemail in software like iTunes or Windows Media Player.
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"Smile when you are talking and put energy behind your words," says Charlene DeCesare, a veteran sales advisor and founder of Firewalk Sales School. "Even though they can’t see you, your emotion will come through. If you let it, the power of your voice will be far more effective than any written communication."
Pro tip: Only use first names. People of authority call each other by their first name only. Using the contact’s full name or saying Mr./Ms. [last name] can make you seem less confident and important than the person you’re calling.