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Thanks for calling [Company Name]. Our offices are currently closed. Our business hours are from Monday to Friday 9 AM to 8 PM Eastern Time, and Saturday 9 AM to 12 PM Eastern. If you would like to leave a message in our general voice mailbox, press 1. A representative will contact you the following business day. To reach our company directory, press 2. For business hours and directions to our office, press 3. You may also email us at [company email]. For more information about our products and services, please visit us at [website]. To repeat this message, press the * key. 7. Direct Customers to Your Account Login Page
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Sometimes when someone isn’t able to contact us, that could keep them from doing business with us. Clients get frustrated when they are unable to reach their lender.
Ready to start leaving voicemails that demand responses and turn prospects into customers? These eight tips will put you on the right track.
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Despite claims that voicemail is obsolete, it’s still in use for the mortgage industry. The messages we create and leave can affect the impression we make on clients, prospective clients, partners, and more. So, build and enhance your loan officer reputation by leaving voicemail messages that get returned!
Once you have found the delete or re-record option, choose one. You can either delete your message completely or record a new message. Be sure to properly word your voicemail this time so that you don’t have to repent later on!
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Press 2 to continue recording. (In other words, the # is a great “Pause” key; it holds the recording while you think.)
Hello! This is [Nick on the West Coast Sales Team at LinkedPhone]. I am currently on vacation until [Friday, April 22nd] with limited access to email. If you require urgent assistance, please contact my lieutenant [Harold Kisp at 415-555-1212 or [email protected]]. Otherwise, please leave a message and I will return your call when I’m back in the office. Thank you and I look forward to chatting!
Here are 5 sample business voicemail greeting scripts that will leave a positive and personable impression on your callers.
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“Hello ___. This is ______ from _________. I’m calling because you requested information through [vendor] about [address of house]. I’m available right now to answer questions. I found a couple of other homes near the one you’re interested in, and they are similarly priced. Do you want to talk tonight? You can call or text me at ___________. I look forward to speaking with you and answering any questions. Again my number is ___________. Thank you!"
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3. "Hey, this is [your name]. If you're calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I'll call you back within [one, two, three] business day[s]."
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Most of the time this error is caused by the connectivity of your phone to a cellular network or WiFi connection. The easiest way for solving this issue is by turning the Airplane Mode ON. On your main screen of the phone, you can swap down the notification bar and tap on the Airplane Mode option. Once it is ON all the connectivity to your phone will be turned off. You can wait for 30 seconds and then turn it back OFF by using the same method. This option can vary depending on the device you are using. For some devices, you need to go to settings or use the power button on the phone to get to Airplane Mode. After applying this method, you can now try updating or setting up the voicemail greeting on your phone.
Many loan officers hand out their cell phone number. This is a way of selling themselves to potential clients and beginning a professional relationship.
5 Steps to Leaving Voicemail Messages That Get Returned: Identify Yourself. Say who you are and the company you work for up front. This makes you sound professional and transparent. S ay Your Phone Number Twice. Prospects can’t call back if they don’t have or you garbled your number. Give your contact information upfront and say it twice
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With Visual Voicemail, you can see a list of your messages and choose which ones to listen to or delete. Learn how to set up and transfer your existing voicemail. Create a voicemail password, then tap Done. Enter your password again to confirm it, then tap Done. Select Custom or Default. If you choose Custom, you can record a new greeting. Go to the Phone app, then tap the Voicemail tab. Tap Set Up Now. Enter your password,* then tap done. Record a custom greeting or use the default greeting, then tap Save.
Even if you have this feature, it can only be used to send messages to contacts with the same carrier as you. So Verizon customers can send voice messages only to other Verizon customers, for example.
If you sound too relaxed or overly familiar, you're going to undermine both your and your company's credibility. People want to buy from an expert — not someone trying too hard to sound cool. So avoid coming off as too laid back and using too much slang, "um's," and "yeah's."
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I can’t answer the phone right now, but if you leave me a message with your name and phone number, I will return your call as soon as possible. You have reached Jim Bucki. I can’t take your call at the moment but please don’t hesitate to leave a message after the tone. I will return your call as soon as I am able.
Conversely, other users can record and send voice mail messages directly to your mailbox. When convenient, you can access your mailbox to get those messages.
You'll also get my Confident English lessons delivered by email every Wednesday and occasional information about available courses. You can unsubscribe any time.
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After all, a professional voicemail recording boosts your credibility, makes you seem more competent, and encourages whoever's listening to it to continue the relationship.
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Depending on the purpose of your voicemail, these three bullets can take different forms, but if you’re checking these three boxes, you’ll be in good shape.
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You can turn off and then turn on Cellular Service from Settings or Control Center.
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1. Install the software on a device separate from your phone, like your pc or laptop.
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Try to avoid casual salutations like, “Hi” or “Hey” if this is your first time calling someone. Your introduction should be one or two sentences tops. From there you can move on to the body.
Leaving a voicemail can still be a good way to grab the attention of a potential new customer. However, when it comes to leaving a voicemail, you only have a few seconds to actually grab the listener's attention. Most salespeople screw this up by leaving too much information and making themselves sound like a salesperson, which is the kiss of death when leaving a voicemail.
Continue to test voicemails as you score your results. For example, RingDNA finds the best times to call are 6:45 a.m. to 9:00 a.m. and 4:00 p.m. to 6:00 p.m. The worst times are Monday mornings from 6:00 a.m. to noon and Friday afternoons. Try different call times and see what works for you.
Explain the purpose of your message directly following the statement of your name and telephone number. This includes any actions you would like the receiver to take.
Hi, you’ve reached (name)’s answering machine. He/she is not in right now, but I’m totally open for suggestions.
Now before we jump into one possible solution, let’s cover an additional step you may want to add to your repertoire:
2. Dial your carrier’s support number. This can be obtained from their official website.
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If you can't set up Visual Voicemail, contact your carrier to make sure that your plan supports the feature.
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A clear, professional voicemail greeting is essential for job seekers and professionals living in English speaking countries. Job recruiters, managers and colleagues will all expect a good, clear, professional voicemail greeting when they call you.
If you wrapped up a meeting earlier in the day but weren't able to schedule a follow-up appointment, leave this voicemail a few hours later.
Check for outages and troubleshoot problems with your home phone or internet service.
Too many reps are the inside sales equivalent of chatty grandmas—pitching solutions, discussing features, and offering value propositions over a voicemail.
For more accessibility options, see Learn how to navigate Skype for Business using accessible features.
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Customer Service and Operations at OpenPhone. Founder of SOUL House artist showcase in the GTA. Art is life! Dee Lee 1 year ago Reply
4. Engage Your Callers. It may not seem like it, but a business voicemail isn’t that different from a regular business conversation. If you create a dialogue between your callers and yourself, you’re gonna have much more engaged, upbeat, and satisfied callers.
Many companies offer an escape option so that if a caller ends up in a staff member’s voice mailbox, he or she can “escape” out of the mailbox and go back to the attendant menu. Use a customized auto-attendant for this situation. If you would like to leave a voicemail, please press 1 and leave your name, number, and a brief message. If you would like to return to the main menu, please press the # key.
You’re growing tired. Your eyelids are getting heavy. You feel very sleepy now. You are gradually losing your willpower and your ability to resist suggestions. When you hear the tone you will feel helplessly compelled to leave your name, number, and a message.
2. Personal Voicemail Greetings. Customer Support Representative Voicemail Greeting. Hello, you've reached [name] at [X company]. If you need help with [X reason] please contact [X person/X system] or [visit our website and send us an email].
555-555-2345Hello, thank you for calling the office of Dr. Harold Tweed. I can’t come to the phone right now; please leave your name, number, and message at the tone. If this is an emergency, please contact either my personal assistant at 555-555-2345 or myself at 555-555-3234 and we’ll get back to you as soon as possible. Thank you for your call.
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As I mentioned earlier, this won’t be the last voicemail you leave so get creative with future messages. The next day you could leave a voicemail similar to the following:
With OpenPhone you can record your own voicemail greetings directly in the app, upload your own voice clips or simply type your voicemail script.
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Explain the purpose of your message directly following the statement of your name and telephone number. This includes any actions you would like the receiver to take.
Click on the video below for more great tips for a perfect voicemail from Corporate Speech Solutions President, Jayne Latz:
As I mentioned earlier, this won’t be the last voicemail you leave so get creative with future messages. The next day you could leave a voicemail similar to the following:
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With OpenPhone you can record your own voicemail greetings directly in the app, upload your own voice clips or simply type your voicemail script.
4. For Sprint, select the three-dotted menu from the top right-hand corner then “Delete.”
What does your voicemail say about you and your mortgage company? Make sure to leave a voicemail stating who you are, what your company does, and a positive attribute of your personal work ethic.
Check with your carrier on specifics, but an option to "send a message" may be in the voicemail menu. This will allow you to send a voice message from your voicemail to another person's inbox without having to make a phone call first.
A relatively unprofessional one — like mine, for instance — does the opposite: It encourages prospects, recruiters, and potential connections to run in the other direction.
Why not shorter than 20 seconds? The voicemail indicator will tell the contact how long the message is, and if it’s just 5 or 10 seconds, it may seem like a spam call or a wrong number, which means they won’t listen to it at all. Messages between 20 and 30 seconds seem important enough to listen to but not so long that they’re off-putting for the contact.
