Knowing how to leave a voicemail that is equal parts succinct, professional and courteous can be hard for those not accustomed to doing so. Below are tips on proper voicemail etiquette to help you craft and leave the perfect voicemail:
If you’re too mysterious with information, suspicions will be raised. If you leave a mini-sales pitch that’s all about you, the prospect will most likely make the decision not to return your call.
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Thanks for all the great advice you share on the Manners Mentor blog! Here is my situation. I hope you can help. Sometimes I’m good at leaving a voicemail that’s to the point, but most of the time I feel like I’m a babbling idiot. I never know how much information to leave. How much is too much? How much isn’t enough, especially in a professional setting? I would love to know your thoughts on this. Best wishes for a wonderful week!
On the app, click on the "Sound" icon at the lower left part of the tool and select "Microphone." Then, open your voicemail service on your phone and play the voice message. The online audio recorder then clicks the "Record" button on the audio recorder while the voicemail is playing. If you are recording using an external mic, make sure that your phone is on the loudspeaker and pointed at the mic.
To forward with comment, press 1 2 and follow voice prompts.
“Congratulations! You’ve reached the right person! It’s [your name]. Unfortunately, you’ve called at the wrong time. Please leave a message with all your contact information, and I’ll call you back within 24 hours.”
17. “Happy Holidays from [company name]. Our hours are a little bit different this holiday season. [List hours]. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. For all other inquiries, we’ll contact you when we are back from the holiday – we might be a few pounds heavier but eager to speak with you! Happy Holidays.” Things happen during the holidays, we know. Let your callers know you are still there just in case!
Call your home phone number. Depending on your location, you can press #, * or 2 to interrupt the greeting, and then enter your PIN. Follow the prompts to listen to your messages.
Leaving voicemails can be intimidating: The recording starts quickly, the time you have to speak is limited, and only some answering machines give you the option to review and re-record your message if you mess up. You often have one shot, and a limited time-frame, to get your message across.
Thanks for joining me today and thanks for listening. I hope you learned something new today. Weon Inteligene is away on holiday, coming back soon to enlighten you in the next episode!
Ivan Gomez is a Force Management Partner who specializes in training inside sales teams. He's also the President and Founder of NextStage, LLC, a consulting firm that helps companies accelerate go-to-market strategies with sales development and inside sales. This blog was originally published on NextStage's website.
5. Away/Vacation Voicemail Greeting Samples. “Hello, this is [Name] at [Company.] I will be out of the office for the week of [dates]. Please leave your name, number, and the reason for your call, and I will reply within 24 hours of my return. If you prefer, you can try me on my cell, [number].
Use your regular, normal voice – not too excited, not too subdued. Talk how you’d talk on the phone with someone you like but who doesn’t make you nervous. Communicate ease without flippancy and importance without exuberance.
Instead, lead with, "Next time we talk, I want to share two goals on our new product roadmap that speak directly to several pain points you've raised. I'll tell you more in our next meeting. How about next Tuesday?"
I recommend salespeople start voicemails at their normal tone of voice and then go gradually lower. This implies that you're at ease making the call, and also that the call is unusual.
If you're going to call a prospect, you have to leave a message. Regardless of whether the prospect was actively screening calls or simply away from their desk when the phone rang, your number will pop up as a missed call. And if there's no accompanying voicemail? Well, it must not have been terribly important.
However, it’s awkward to just jump in without any context, so a very quick introduction followed by your question is the best option: Hi Erica, this is Ryan at Company X.