In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area. Otherwise, stick to your Company Wide Voicemail Greeting, but remove the stated hours and tell callers that you're currently closed. Thank you for calling Cutlass Technology. Our store is currently closed. Please leave your name and phone number so that someone from our team can follow up with you. For more information, please visit www.cutlasstechnology.com
If callers are getting a message saying that your voicemail is full but you have already deleted all of your voicemails on the iPhone and you can see in Settings that voicemails are not taking up any memory- dial *86 from your phone and then press & hold the 1 button.
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6. Vacation Voicemail Greetings. Hey, this is [your name] at [X company]. I am actually on a break at the moment, on the other side of the world! Please direct all phone calls to [alternate contact name] at [phone number] and emails to [X email address].
Click on the video below for more great tips for a perfect voicemail from Corporate Speech Solutions President, Jayne Latz:
It’s no wonder so many voice mail messages get deleted and never called back! If ever there was a situation that begged to be scripted, it’s your voicemail message. Isn’t this the time you want to sound your best, be perceived as a professional, and prepare the most polished message you can? Of course it is.
To turn off Wi-Fi, go to the Control Center and tap the Wi-Fi icon. Now try using voicemail.
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If you want your prospects to get back to you, you better sound exciting. If you have a monotone voice or sound generally unenthusiastic on a voicemail, you are almost certainly not going to get a response.
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Yes, you can make an email personalized, too. But voicemail is already much more personal than an email, and your level of customization should rise to meet that. Plus, if you’ve spoken with the contact in the past, there’s an even bigger opportunity to build on what you already know and cater the message to them.
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However, it’s awkward to just jump in without any context, so a very quick introduction followed by your question is the best option: Hi Erica, this is Ryan at Company X.
Have you ever called a company’s support line just to be confronted with an unsympathetic and confusing attendant menu? Or tried to reach a representative, but pressing the “0” key does nothing?
After a prospect finishes listening to your email, they should be very clear on what the next step of the sales process is. Whether you ended the voicemail asking a question they are prompted to answer, left your contact information instructing them to call you back, or told them to look out for a follow-up email, the message recipient should know exactly what’s coming next, and how to behave accordingly if they are interested in the deal.
But the key to success here is knowing what to say on the second and third voicemail/email attempts BEFORE picking up the phone.
Your own answering greeting should be short. Don't bother to say that you aren't available to take the call. That's a waste of time, and there's no point in restating the obvious. Instead, simply identify yourself and ask the caller to leave a message.