7. Identify Yourself And Your Business. When you call someone for the first time, unless you know their voice, you really have no way of making sure you actually called the right number.
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(Wondering how you can receive texts from your business callers? Check out the OpenPhone App today)
Company-level calls are usually directed to your general business number. There are occasions when everyone in the office is tied up and unable to pick up calls. It’s important to gather information about the reason for the call so that the right person or team can call them back. These greetings ensure that customers do not feel neglected while also providing assurance that their call will be attended to as soon as possible.
Any time you're checking voicemail from a phone line that is not your home line, you are required to enter your voicemail PIN. Did you forget your PIN? You can reset it.
Never use voicemail as a way to avoid speaking with someone. It doesn't help, and a person would have to be terminally dense not to figure out your game. If you must call when you know the other person isn't available, say, "I know you won't be able to take the call now, but I wanted to let you know that..."
As probably know, a professional voicemail greeting can make or break leaving a great impression. However, it all starts with your voicemail script.
Hello you are talking to a machine; I am capable of receiving messages. My owner (your name here) does not need siding windows or a hot tub, and her carpets are clean. She gives to charity through the office and she doesn’t need her picture taken if your still with me please leave a message and she will get back with you.
Thank you for calling [Company Name]; we are currently closed in observance of [holiday name]. We will return on [Date] at 8 AM Eastern Time. If you would like to reach our Dial by Name Directory, please press 1. To leave a voicemail, please press 2. A representative will contact you upon our return. To repeat this menu, please press the # key. [If no response after a few seconds] Goodbye. Voicemail Greeting
If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
Stuttering, rambling, or repeating yourself all make for less-than-stellar sales voicemails that prospects will be less inclined to respond to. That's why you can't try to figure out what you want to say as you're leaving the message.
Sort of like putting the most important information above the fold in a news article, you have to front-load your voicemail with the most compelling and relevant information. Stating your name and company is not compelling, and it’s not as relevant as what you can do for the contact. What the person hears is, “I’m a salesperson and I want your money.” That’s the quickest way to get your voicemail deleted.
Many loan officers hand out their cell phone number. This is a way of selling themselves to potential clients and beginning a professional relationship.
Voicemail is usually included in Price for Life bundles. To change your service or features, contact us.
Although a seller might get a higher response rate from an email or another type of message, responses to voicemails are generally richer and demonstrate a greater level of interest. So what a salesperson loses in quantity, they gain in quality.
800-555-1212I will be checking my voicemail messages periodically, so please leave me a message and I will return your call as soon as possible. If you need immediate assistance, please contact my assistant, Suzy Jones at 1-800-555-1212 extension 6336.
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