6.) Don’t miss the opportunity to leave a specific message. There’s nothing more frustrating than listening to a voicemail that basically says, “Hi, it’s me. Call when you can!” Even if you’re just calling to say hi, make that your phone message. “Hi, Barbara! It’s Maralee! I haven’t heard your voice in too long, and I wanted to touch base and say hi. I’ll give you a call tonight at 8:00 your time. I hope we can chat then. Stay warm in Michigan. I heard about the storms.”
Translation: If you sound unsure, then your current clients, prospects, and partners won’t be so sure about you either.
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Background noises can be picked up in voicemail recordings, and even though we may not want them to, they do subversively impact how our messages are received. Noisy backgrounds tend to trigger thoughts of a chaotic atmosphere --implying that you are disorganized or do not consider the content of your message to be important enough to be heard clearly. And if you don’t care about what you’re trying to say, why should the person on the other end of the phone?
The Serial Position Effect states that the human brain is most adept at recalling the first and last items in a series. For sales reps, this psychological phenomenon means that your voicemails are much more likely to be remembered if they're listened to at the beginning or the end of the day.
Considering how often cold calls go to voicemail, your ability to leave compelling sales voicemails can have an enormous impact on your success during the prospecting stage.
If you'd like to learn more, my number is 123-456-7890. I'll also follow up with an email containing the case study. I look forward to hearing what you think. Have a great day."
Reading from a note will help you say what you want without any hiccups or interruptions. Call the person and keep your notes in hand. Once you’re in recording mode, read out from the note to sound as professional as possible.
“Thank you for calling [company/person’s name]. We are currently unavailable, but if you leave your name, phone number, and message, we will get back to you as soon as possible.”
Unexpected crises like COVID-19 can occur at any time. Here are a few example business voicemail scripts you can adapt for those unanticipated events. It’s important to incorporate key information that your clients need to know. You should also add a human touch by expressing your goodwill for them and their families.
That’s amazing Bonnie! Thanks so much for the tip. I’ll be sure to update the post to reflect the service you found, so all of our other readers can take advantage of it. Happy Holidays!! Laura
We strongly recommend you change your voicemail password as soon as possible. By default, it is your extension number. Anyone who knows this can access your mailbox through the web and listen to and delete your messages, see your call logs, and modify settings on your extension. Press the Message key. Enter your password, followed by the # key. Press 0 for Mailbox Options. Press 5 to change your password. Please enter your new password, followed by the pound key. Re-enter your password followed by the pound key for confirmation. If everything is correct, the system will tell you your password has been changed.
Website: https://programs.nasp.com/ckcommon/article/article.asp?articleID=D0421D35-8400
If you know your PIN and simply want to change it, dial *98 from your home phone and enter your PIN. Then, from the main menu, do the following: For security options, press 3 To change your PIN, press 1 Enter your new PIN (4-15 digits) To confirm, enter your new PIN again
If your business is off for a holiday, it's a common courtesy to update your voicemail to acknowledge the closure. Mention the closure in the beginning of the message, convey when your business is reopening, and don't forget to wish the callers a happy holiday if the occasion calls for it. If you're away from your office, check your voicemail remotely to keep up with incoming messages if necessary. Or get voicemail to email capabilities set up on your phone system. Thank you for calling Merlow Plumbing. We are closed for Christmas from December 24th, 2015, until January 2nd, 2016. Our normal business hours are Monday through Thursday, 8 am - 6 pm. Please leave your message after the tone. Have a happy holiday, and we look forward to seeing you in the New Year. 5. Emergency Situation Voicemail Greeting
And it isn't like you're wasting their time with the longer message. This person called you, which means that they set aside, at minimum, about 5 minutes for their call and they were mentally prepared to spend at least a minute on polite "Hi Bob, how are you and the family?" chit-chat, so a message that is 10 seconds longer is NOT an imposition.
Or, if they need to refinance, tell them that you know about current rates. And, you can provide them with guidance on if the timing is right. Staying honest and genuine will give you credibility and encourage them to return your call. After all, you are trying to become their trusted advisor, and the voicemail is the first attempt at this.
Thanks for calling Dial-A-Shrink. I can’t come to the phone right now, so after the tone, please leave your name and number, then talk briefly about your childhood and tell me what comes to mind when you hear the following words: orange… mother… unicorn… penis. I’ll get back to you with my diagnosis as soon as possible.