· Have your account security details ready e.g. account password as the representative will use your answers to confirm your identity.
You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support). If you’re unavailable during specific hours of the day, use the voicemail examples below for after-hours business calls.
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Outlook Voice Access enables you to use your phone to access voice mail, email, calendar, and contacts. The options you set for Outlook Voice Access include the order in which you access new messages and the folder that you dial in to, e.g., Inbox.
When recording, choose a quiet area, speak clearly, and use your full name (first and last).
Here are some examples of voicemail greetings for your direct business line that are both personal and professional. Enjoy!
So, is there an opportunity for your clients, referral partners, and prospects to reach you via voicemail? Or is your voicemail box always full?
This script comes from Donato Diorio and it's quite simple and to the point. But it still does a great job of highlighting prospect benefits and the follow-up plan.
Professional development educator Dr. Ray Lauk sent us this great piece of advice, which he credits to veteran sales trainer Stan Piskorski:
You can set up stutter dial tone through your account portal. With this feature on, you will have a stutter dial tone, instead of a normal dial tone, if you have a new voicemail.
Make sure your sales voicemails convey the hard results customers see more than they relay how those results are achieved. Your first priority is grabbing your prospect's attention — you can dig into the nitty-gritty aspects of a sale as your relationship progresses.
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Dial 133 321If prompted: Enter your mailbox number. This is your Office/Home Phone number, including its area code (eg. 03 XXXX XXXX)Press #Enter your Passcode/PINPress #Listen to your Messages
People pay attention when their name is mentioned. After all, they’ve been conditioned to pay attention to their name their whole life.
The Right Way to Leave a Voicemail 1. Assess your surroundings 2. Prepare a brief outline 3. State your name and telephone number 4. Identify your purpose for calling 5. Speak in a confident, respectful tone 6. Remain brief 7. Briefly restate your point and contact information
Record a personalized greeting, up to 3 minutes long. A common template you can follow is: "You've reached [name]. We can't get to the phone right now, but if you leave a message, we'll call you back."
You can choose where you would like to store your voicemail and fax messages—in the Calling User Portal or to a specified email address as a .tiff file. 1
Here’s a quick article on how to send a LinkedIn connection request that gets accepted, not rejected.