Approach voicemails with a scientific outlook, and score each one. Create a score sheet with a rating system that addresses the following: Would you save that voicemail? Would you return that call? Would you return that call right away? Are you missing the basics (alternative phone number, optimal ways to get in touch, a fallback person to call)? Did you craft it or wing it?
Thanks for calling [Company Name].For more information about our products, press 1. If you have troubleshooting questions, press 2. For billing questions, press 3. For a Dial by Name directory, press 4. For our regular business hours, press 5. If you know your party’s extension, please dial it now. For all other inquiries, please stay on the line, and a representative will be happy to assist you. 5. Offering the Operator First
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We strongly recommend you change your voicemail password as soon as possible. By default, it is your extension number. Anyone who knows this can access your mailbox through the web and listen to and delete your messages, see your call logs, and modify settings on your extension. Press the Message key. Enter your password, followed by the # key. Press 0 for Mailbox Options. Press 5 to change your password. Please enter your new password, followed by the pound key. Re-enter your password followed by the pound key for confirmation. If everything is correct, the system will tell you your password has been changed.
Most phones don’t make that as easy as it ought to be. Apple’s iPhone will back up voicemails to your computer along with everything else, but they’re stored in a funky file format that’s not easily played by most software. Most Android phones, meanwhile, store your voicemails on off-site servers.
2. When prompted, press 1 for voicemail. Your most recent voicemail message is read. Press 1 to move back to the beginning of the message. Press 8 to pause the message. Press 9 to fast-forward and skip portions of the message. Press 66 to have the message play faster. Press # to go to the end of the current message.
Honestly this is just common sense if you stop thinking about yourself for a second and instead consider what it is like when you call someone expecting to talk to a person, and instead get put through to a machine. It takes a little time to change gears, mentally identify the key points and compose a message. lucabrasi Aug. 2, 2014 12:55 pm JST
Arguably the most intimidating factor when leaving a voice mail is the fact that once you leave the message, "in one take," there is no taking it back. That is why, especially in the business world, an overwhelming amount of people revert to email rather than leaving a voice mail message. Especially in a technologically advanced world, email or text messages are now used as a primary form of communication. Although there is a good argument behind opting for the written word over the spoken one, an email can lack the human touch, the emotion and enthusiasm in a voice, that can often times generate a better response. In fact, there is no impact that compares to delivering a clear, concise, professional message through your own unique human voice.
When people listen to voicemails, they’re listening to more than just the words you say; tonality and inflection play a big role in how your message will be received.
Is your auto attendant clear and easy to understand? Here are 10 sample greeting scripts to make a good first impression on the phone.
1. Towards the top of the screen, select the trashcan icon. A checkbox towards the right of each voicemail message in the list will appear.
The more personal and specific the question, the more likely it'll get a response. Think about it this way. If you start to have chest pains on a busy city street, and you cry out, "Somebody call 911!" you might get help … but you might not. However, if you were to point at one specific person and shout, "Would you please call 911 for me?" it's almost a certainty that the stranger you selected would grab their phone and dial.
To record a message to someone other than the sender, press 1 4. Record at the tone, then press # to approve the message.
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And for the prospect or client that seems to be dodging you or just not calling you back:
4. “Thanks for calling [your company]. We’re looking forward to speaking with you. Let us call you back as soon as we are available by leaving your name, contact information and the reason for your call. Have a great day.” A simple, concise, and, of course, friendly voicemail greeting for your main business line.
Hello. This is Chris. John and Mike aren’t here right now, but if you leave a message, they’ll get back to you as soon as they can.
Not in a chatty mood? Here's how to go directly to voicemail or send a voice message.