Work RelationshipsHow to Leave a Sales Voicemail That Actually Results in a Callback
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Any time you're checking voicemail from a phone line that is not your home line, you are required to enter your voicemail PIN. Did you forget your PIN? You can reset it.
Next, tell him the name of the company you work at. Something along the lines of, "John this is Mark at Pinnacle."
Remind them of your last conversation and give them a timeline for when you'd like to talk again, saying, "I know we ran out of time in our last meeting, but I'd love to continue our conversation about why other suppliers have disappointed you in the past. Do you have time to chat more on Thursday or Friday?"
The whole point of sales voicemails is to begin a conversation with prospects. If a prospect is unclear on how to reach you or can't decipher what you're saying, you can kiss that lead goodbye.
*record a voicemail greeting – by the way, do you know what this is? I’ll explain it soon. *how to leave a voicemail message – the key is to do it slowly and clearly. But we shall go into it soon.
Sending an email to each prospect before you call gives them an additional way to get in touch with you when they're ready. As you're leaving your voicemail, mention that you've sent them a quick email as well that has further details on who you are and the purpose of your call. As Florin Tatulea of Loopio explains:
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Markets are up this year – that’s no news, the gains have been substantial and sustained – but recent weeks have made investors nervous. The resurgence of COVID, rising inflation and stubbornly high unemployment have already made headlines, but new problems are coming up overseas. In China, for example, a developing debt crisis in the giant Evergrande Group threatens to upend that country’s lending system. So, after a full nine months of gains this year, the stock markets are looking at the real
Remember, you are not trying to cram your entire conversation into the voicemail, but rather, get the person to call you back to have that conversation. Your voicemail should answer the following questions: Who are you? / Where are you from? Why are you calling? How can they get in touch with you?
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A word of warning: These greetings will not do you any favors if you're in the midst of a job hunt or work in a conservative industry. Always remember your target personas. If there's a chance they won't appreciate your sense of humor, opt for a straightforward greeting instead.
With so much stacked against you, why bother? Because the responses to sales voicemails are generally of a much higher quality. What you lose in response rate will be made up for in conversion rate—if you know how to leave quality messages, that is.
While missed calls aren’t ideal, you can let your caller know you’re still there for them by having a great voicemail greeting. The best business voicemail greetings let your customers (and potential customers) know why you’re not available and how they can best get in contact with your business. They are also short and to the point. You usually want to keep your greeting between 6 and 24 seconds long so callers don’t hang up halfway through.
Here are 5 sample business voicemail greeting scripts that will leave a positive and personable impression on your callers.