Avoid piecing your voicemail together on the fly — as I mentioned earlier, a good one is backed by preparation. So prepare, prepare, and prepare some more.
8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back.
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In Microsoft 365, you can record a greeting, edit call answering rules, set up Outlook Voice Access, edit text message and email notification settings, and turn on voice mail preview using Outlook on the web.
In addition to showing active listening, you've also awoken their curiosity about what question you want to ask. Once they're back on the phone, you can confirm a date and time for your next meeting.
The attendant menu for your main contact number may be the first form of contact that a customer has with your business. Make sure your greeting is clearly articulated. Provide an option to speak with an operator if the caller has a question that is not addressed by the menu options.
Website: https://www.simplepractice.com/blog/write-voicemail-script-private-practice-office/
11. “Hello! You’ve reached [company name] support line. We’ll be happy to help with your inquiry. In the meantime, have you checked out our [website, help forum, etc.]? It may have the answer you’re looking for. If not, leave your name, number and reason for your call. We’ll reach out to you within the day. Thanks for calling [company name].” Sometimes, a caller likes to find the answer to their own questions. Let them discover by directing them to your website or help forum if you have one.
And if you have a question or topic you’d like us to cover in a future Tips From The Trainer episode, drop a comment below letting us know! 18 Live Q&A That Will Up Your Real Estate Business Game. PLUS: Free house using Sub2 Financing?! | Probate Mastermind Podcast #297 - All The Leads Reply
Deciding what to say in a voicemail can be difficult. Poor quality and unprofessional voicemails come in a lot of shapes and sizes. Great voicemails strike the right balance of being concise, friendly and professional, which can be hard to do if you don’t leave them all the time.
Whether it’s your last encounter or a recent e-book download, have a relevant reason for calling in order to get the prospect’s attention.
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For example, if the lead is a first time home buyer, you can offer them advice on the general mortgage process in your voicemail. Plus, suggest they call you back to learn more. Make sure they know that you would be happy to answer any questions they may have.
A lot of times our anxieties get the best of us and we don’t often think about the person on the other end of the voicemail and the information they need.
A sales voicemail is no time to lock into the technical specs of your product or service. You can't take it as an opportunity to describe the nuances of how all of its features work — complete with confusing, technical jargon and long-winded detail.
8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back.
Shelby Doumitt of ServiceMark Telecom goes through step-by-step instructions on "How to Change Your Active Voicemail Greeting" on NEC DT800 and SV9100 Digita
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