*record a voicemail greeting – by the way, do you know what this is? I’ll explain it soon. *how to leave a voicemail message – the key is to do it slowly and clearly. But we shall go into it soon.
Many loan officers hand out their cell phone number. This is a way of selling themselves to potential clients and beginning a professional relationship.
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If you are currently in the job market and you can’t remember what your voicemail greeting is, it might not be a bad idea to check in and see if it needs updating. Depending on what it is, when a hiring manager hears it, they may decide to not leave a voicemail after all. “You have reached the voicemail box of Jane Smith. I am sorry I missed your call. Please leave your name and number and I will return your call as soon as possible. Thank you.”
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Voicemails don’t necessarily have to be monotonous or extremely jazzy or funky. What you’re looking for is a balance between the two. Whenever I call someone and their voicemail greeting is playing, it tells me a lot about who they are, as a person. Which is why, you’ve got to put a little bit of “you” when it comes to voicemail. And the best part about all of this is, since you couldn’t come to the phone, at least the callers are having a good time listening to the message.
As you practice and score your sales voicemails, you’ll start to determine some best practices. Write these down, and use them as an outline for future calls. Here are a few of my best practices.
Open Phone → Make sure you are on Keypad → Press and hold the number 1 for a few seconds. It will call your voicemail; You can check your voicemails here.
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Voicemail is a simple and standard phone function. But, it has a major impact on the mortgage industry. Plus, the perception that others have of you is heavily influenced by the messages you leave. So, make sure the voicemails you leave are not stopping you from closing more loans!
Extended Away Message Example Script. Hi, you’ve reached [YOUR NAME]. I’m out of the office on extended leave until [DATE]. If you need assistance before I return, please contact my co-worker [NAME] at [PHONE NUMBER and EMAIL ADDRESS]. Otherwise, feel free to leave a message for me or call back after [DATE]. Thank you.
Nondeliverable: Messages that could not be delivered, usually because the intended recipient's mailbox is full. You can listen to, re-address, and re-record these messages.
The easiest way to listen to your voicemail is to call your mailbox. Either dial your mobile number from your phone or use quick-dial access:
Learn how to set up a name recording, default voicemail greetings, and temporary greetings (for holidays and vacations) for your OnSIP voicemail box.
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After each one, evaluate your performance. Most systems provide the option of listening to the message you just left. Doing this as much as possible will improve your performance more than anything else. Would you save that voicemail? Would you return that call? Would you return that call right away? Are you missing the basics (alternative phone number, optimal ways to get in touch, a fall-back person to call)? Did you craft it or wing it?
It’s a good practice for each of your team members to have their own personal business phone numbers. There are many reasons why they shouldn’t use their personal cell phone number for business, so you’ll want to give them their own phone number through your VoIP provider or phone system.
This sales voicemail practice consists of three phases: before, during, and after.