1. Call your number. It's that simple. Use any landline or cell phone to dial your mobile or landline number. Dial the full number. Make sure someone doesn't actually answer the phone you are calling when it rings, though. Make sure you dial the area code with the number.
No one enjoys listening to long, drawn-out voice messages. When considering what to say, identify one main point and discard the rest.
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When opening your voicemail, start with a professional or generic greeting like, “Hello” or “Good Morning”. Be sure to clearly state your name, who you are/where you’re from, and (where applicable) how you got their contact information.
A good voicemail greeting is short and professional, lets people know that you’ll get back to them, and invites callers to continue engaging with a call-to-action. You should also show your personality if you’re in an industry or role that allows that. If your industry is more conservative, however, you’ll want to keep humor and personal touches to a minimum. A greeting Your name Your company A simple explanation for missing the call (e.g. you’re away from the phone or are on holiday) A rough estimate of when you’ll get back to the person An alternative person to reach out to (if you’re out of office) An alternative mode of communication (if you prefer email or text) A call-to-action such as “Leave a message” or “Send me an email at [email protected]”
Press 2 to continue recording. (In other words, the # is a great “Pause” key; it holds the recording while you think.)
Dan Grim, CEO/Founder of Good Stuff Tonics and Melior Botanicals, keeps his script even simpler:
7. Identify Yourself And Your Business. When you call someone for the first time, unless you know their voice, you really have no way of making sure you actually called the right number.
The first time you tap Voicemail, you’re asked to create a voicemail password and record your voicemail greeting.
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Refer to your previous conversation to jog their memory, saying, "In our meeting earlier, you said something about your shipping needs that really stuck out to me. I'd love to ask you a question about that."
If you’re a small business owner, we recommend going with the RIY (record it yourself) route. First, it’s more affordable. Second (and more importantly), if your clients expect to work with you directly, they will expect to hear your voice when they place a phone call.
5. Change mailbox settings and greetings. Access voicemail. From the Main Menu, press 4 for Mailbox Settings. Press 3 for Greetings and follow the prompts. Set up sub-mailboxes.
1.“Hi! Thanks for calling [company name/your name]. Please leave a brief message and we will get back to you as soon as possible. Have a great day!”
Leaving many voicemails throughout the work day can be draining at times. But, ensure that you speak positively about your service while giving details about how you can help them. Then, this leaves leave a great reason to give you a call back and receive your business.
Written by Donato Diorio @iDonato
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Choose your no-answer greeting from the drop-down menu next to If unanswered use greeting from: 8