The voicemail greeting is an important element of your business’ phone system because it is often the first impression of your business that customers will have. Creating a really good voicemail greeting is a unique opportunity that you can use to impress customers by putting your best face on, while increasing the chances that you’ll retain their business in those times when …
Avoid telling your prospect what to do. You'll make returning your call seem like a chore or, worse, a demand. This should feel like a mutually beneficial relationship -- one in which each party wants to call the other back -- unprompted.
.
Hello. This is Chris. John and Mike aren’t here right now, but if you leave a message, they’ll get back to you as soon as they can.
"Wherever we're talking to them, we're hearing the same things, which is: When it comes to voice mail, they're just over it," says Jane Buckingham, a trend analyst at Trendera.
Obviously, prospects aren't going to listen to an overly long voicemail from a caller whose number they don't recognize, so pushing past 30 seconds ensures the message will get deleted almost immediately. On the other hand, buyers are also unlikely to listen to an overly short message.
Ok so let’s say you’ve made a few calls and have left several messages and you don’t want to leave another one… if that’s the case, at least hang up before the end of their “leave a message after the tone” instructions so that they don’t get notified of a voicemail just to hear you hanging upon them.
“Hi, I’m calling about the home you have for sale. One of my clients mentioned your home the other day and how it was being sold privately. I was wondering if you would be willing to pay a buyer commission if my client wants to buy your home. If so, please call me at ____________ and let me know. My name is ________ and I’m from [your agency]. Again, my number is __________. I look forward to hearing what you think about a potential sale. Thank you.”
Please note that if you record an unavailable greeting, it will be used instead of the default message with your name recording.
My number is [phone number]. I’ll also follow up with an email tomorrow. I look forward to hearing what you think. The key to making a script work is to practice. You can’t read it line-for-line, so it’s important to work out the kinks before you place your call, including: Your name Your reason for calling The benefit of calling you back Your contact information Your promise of a follow-up email
We use our phones for everything: looking up directions, surfing the internet, texting, and even the lesser-known function of making actual phone calls. Even though in our personal lives, true phone calls are going by the wayside, they are still a huge part of how we communicate in the workplace, and along with phone calls, so too, are workplace voicemails.
It doesn’t have to be that way, though. First of all, leaving a voicemail isn’t that big of a deal. It’s just a message. Less than a minute of you talking, and that’s it. It’s doesn’t call for panic.
Thanks for all the great advice you share on the Manners Mentor blog! Here is my situation. I hope you can help. Sometimes I’m good at leaving a voicemail that’s to the point, but most of the time I feel like I’m a babbling idiot. I never know how much information to leave. How much is too much? How much isn’t enough, especially in a professional setting? I would love to know your thoughts on this. Best wishes for a wonderful week!
Stuttering, rambling, or repeating yourself all make for less-than-stellar sales voicemails that prospects will be less inclined to respond to. That's why you can't try to figure out what you want to say as you're leaving the message.
Don’t confuse voice mail with automatic attendant systems. Automatic attendant, where the computer actually answers the phone, is the single worst business invention ever. Human answers. Human determines if the person you’re calling is in by ringing their phone and monitoring the response. If not in, human returns and says, “Mr. Jones is not in. Would you like me to help you personally, take your message personally or would you like to leave a detailed message on his or her voice mail?” You faint from the shock.
“Hi! You have reached [your business]. All of our staff are currently busy helping other callers. We understand how valuable your time is, and rather than keeping you on hold, we will make sure to call you back.Be sure to leave us a detailed message with your name and number. We will return your call within two business hours. Thanks!”
We hope you enjoy this website. We've created informative articles that you can come back to again and again when you have questions or want to learn more!
Get in-the-know mortgage and real estate tips delivered to your inbox weekly.Email* Recent Posts What to Look For in a Loan Origination System How To Strengthen Your Mortgage Pipeline Management Loan Officer Training With Mentors The Mortgage Update: Making a Competitive Offer in a Seller’s Market Back to the Basics: Essential Marketing Tools to Bring in More Business