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No one enjoys listening to long, drawn-out voice messages. When considering what to say, identify one main point and discard the rest.

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4. Enter your voicemail password. If you have set a password lock for your voicemail account, you will be prompted to key it in. Use the dial pad to do so.
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Considering how often cold calls go to voicemail, your ability to leave compelling sales voicemails can have an enormous impact on your success during the prospecting stage.
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Conducting extra research on your prospects before you call them is always a good idea. This script from Mike Brooks is a great example of how you can use this additional information in your sales voicemails.
“Hi! You have reached [your business]. All of our staff are currently busy helping other callers. We understand how valuable your time is, and rather than keeping you on hold, we will make sure to call you back.Be sure to leave us a detailed message with your name and number. We will return your call within two business hours. Thanks!”

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If someone is listening to your voicemail greeting it's only because they intend to leave you a message. Don't make them listen to 3 minutes of rambling in order to do so. Plus, you're more likely to deliver a clean, professional read if you stick to shorter greetings. If more specific information is needed, direct callers to where they can find it on your website.

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I take it this is a first-time prospecting scenario where you’ve tried to reach them, had to leave a voicemail and now you are trying the 2nd attempt. Hopefully, you’re using a voicemail strategy that includes sending the proper email to the prospect after the first attempt.

  • how do you customize your voicemail

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    Press 3 to erase your voicemail. You can start over again if you like, but you don’t have to.
    Setting up Voicemail is easy, simply call 321 from your mobile and follow the prompts. Once the setup is complete, 321 will also be the number you'll need to call to access your Voicemail.

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    From any Home screen, tap Applications.Scroll to and tap Visual Voicemail.Tap Greetings.Tap the greeting you want to use or tap Record a new greeting.

    7. Edit your voicemail greeting. Now, press the dial pad key for changing or recording your voicemail greeting. It's 1 in this case.
    While you’re updating your voicemail greeting, make sure you let callers know when they can expect to receive a call back from you or from someone else from your company. Most professionals opt for a 24-hour callback window. Clearly state this in your voicemail greeting to set expectations with your callers.

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    If this feature is enabled, be sure to record your voicemail greeting with the appropriate guidance for the caller. For example, “To reach my assistant, press 0.” Set Up Your Voicemail Greetings
    8. Select a standard greeting, or create a custom one. You will usually be given the choice to either select a standard greeting or record a custom one.

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    You'll receive a text message with passcode attached. Enter that passcode on the Text messaging setup screen and click Finish.

    This is a tactic we picked up from Jeff Hoffman and it works because it makes you more memorable and makes your messages seem genuine and less rehearsed. Give it a try and see if it will work for you too!
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It's important to mention your follow-up plans in your sales voicemails. Sometimes just the knowledge that you'll call again is enough to entice a prospect to respond. Let them know that if you don't hear back from them, you'll follow up in a few days or next week.

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Hello! Thanks for calling [LinkedPhone. We’re currently tied up assisting other entrepreneurs & small businesses at the moment]. But please leave your name, number, and the reason for your call and we will get back to you as soon as possible. We look forward to working with you. Thank you.

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Note: The text messaging notifications feature is only supported in specific regions and for specific mobile service providers. If you don't see your mobile service provider listed, you won't be able to set up text messaging notifications.

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After each one, evaluate your performance. Most systems provide the option of listening to the message you just left. Doing this as much as possible will improve your performance more than anything else. Would you save that voicemail? Would you return that call? Would you return that call right away? Are you missing the basics (alternative phone number, optimal ways to get in touch, a fall-back person to call)? Did you craft it or wing it?

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