Of course, you won't get any responses at all -- high quality or otherwise -- if you don't leave a carefully planned and thoughtful voicemail. Here are the nine elements of a perfect sales voicemail.
Yet what do winning sports teams do that most individuals do not? They practice. Think about it. The few seconds we invest in practicing our message can create or nurture a positive relationship. That's a personal win for the caller. On the other hand, a messy message can cost us a valued relationship.
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Let’s say you wanted to call someone and make an inquiry and that person doesn’t pick up their phone. To pick up the phone is to answer the phone. It’s a phrasal verb.
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If wading through voicemail messages isn’t your idea of fun, you may want to steer the people to other ways to reach you. For example, many people leave their cellular numbers. Great in emergencies, but watch out, because many times you are out of range or your cell phone is off, so the caller gets ANOTHER voicemail system.
If you're in need of some more tips, here are some additional soundbites you can use when ending a voicemail.
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Hi! John’s answering machine is broken. This is his refrigerator. Please speak very slowly, and I’ll stick your message to myself with one of these magnets.
Written by Donato Diorio @iDonato
For example, instead of saying, “Hi, I was wondering if you’re looking for different web hosting,” you could personalize it by saying, “Hi [name]. I wanted to pick your brain about the web host [company name] is currently using. What are the challenges or successes you’ve had with it?”
My number is [phone number]. I’ll also follow up with an email tomorrow. I look forward to hearing what you think. The key to making a script work is to practice. You can’t read it line-for-line, so it’s important to work out the kinks before you place your call, including: Your name Your reason for calling The benefit of calling you back Your contact information Your promise of a follow-up email
I will share examples with you, so it’s easier for you to remember and also, so that you can start using them straight away.
Sending an email to each prospect before you call gives them an additional way to get in touch with you when they're ready. As you're leaving your voicemail, mention that you've sent them a quick email as well that has further details on who you are and the purpose of your call. As Florin Tatulea of Loopio explains:
You have reached xxx-xxxx. We picked this machine up at a garage sale in “as-is” condition. You can try to leave a message on it, but we are not sure it will be recorded. If we don’t return your call, it means the machine did not work.
What’s more annoying than being unprepared? Doing business with someone who is. In other words, don’t wing it — practice your script, speaking slowly and annunciating each word.
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If there are specific messages, be concise, and let the person know at the beginning so she can be listening for the information. For example, "I'm calling to let you know two things.