Michael Pedone teaches inside sales teams how to pick up the phone and close business. He is the CEO/FOUNDER of SalesBuzz.com – An online sales training company.
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Recent Posts The “I Have to Talk to My Boss” Sales Objection Sales Qualifying: The 5 Decision Making Roles What’s The Best Inside Sales Cadence? Sales Turnover: Why New Hires Leave in the 1st Year Inside Sales Strategies – With Michael Pedone
9. "Hey, this is [your name]. Thanks for reaching out. I'm busy at the moment, but if you leave your name, number, and message, I'll return your call.”
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Exhibit confidence while delivering your message, use appropriate language, and avoid filler words.
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I am not in the office today; I may not be in tomorrow. I may be in to work sooner, if you gave me your car to borrow.
Obviously, I need to update it. And if you haven't changed your voicemail greeting in over a year, you're likely in the same boat.
This scenario piques your prospect's interest by teasing information. But it's only effective when your prospect actually cares about the info. If you say, "Next time we talk, I'd love to tell you more about our latest award for customer satisfaction," they probably (read: definitely) won't care.
3. Enter your Pin Number. You will need to know your pin or passcode in order to check your voicemail. If you don't have this code, you will have to retrieve it from your carrier. You will hear instructions to input your pin. Hit the pound key after you enter your pin. Follow instructions on how to listen to your voicemail. It's usually to push a certain number (like 1). That's all there is to it. You should be able to hear your voicemail messages now.
1. Tap the fixed key with the envelope graphic, or dial the phone’s phone number.
These work voicemail greetings are for the work phone that you and only you use. They’re highly effective because they help you establish a relationship straight from the voicemail. Or they help you share an important update in a simple, straightforward way.
In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area. Otherwise, stick to your Company Wide Voicemail Greeting, but remove the stated hours and tell callers that you're currently closed. Thank you for calling Cutlass Technology. Our store is currently closed. Please leave your name and phone number so that someone from our team can follow up with you. For more information, please visit www.cutlasstechnology.com
The SDRs have their own sales cycle, as well as tools available to them to help them accomplish their goal. One important tool is leveraging the power of voicemail. Here are some questions to consider:
You can allow callers to press 0 and be transferred to another phone number, of your choosing, when they reach your voicemail greeting.
You’ve reached [Company Name], the [company’s slogan]. Please choose from the following menu options: To speak with the operator, press 0. For customer support, press 1. For troubleshooting questions, press 2. For accounting questions, press 3. For a list of our staff members, press 4. To leave us a message, press 5. To repeat these options, press 6. After-Hours Greetings