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If you're going to call a prospect, you have to leave a message. Regardless of whether the prospect was actively screening calls or simply away from their desk when the phone rang, your number will pop up as a missed call. And if there's no accompanying voicemail? Well, it must not have been terribly important.

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Is your auto attendant clear and easy to understand? Here are 10 sample greeting scripts to make a good first impression on the phone.
12. “Hello, you’ve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!” Get a better idea of your caller’s schedule by asking them for a few different times you can call back. Their time is important, too! .

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Outlook Voice Access enables you to use your phone to access voice mail, email, calendar, and contacts. The options you set for Outlook Voice Access include the order in which you access new messages and the folder that you dial in to, e.g., Inbox.
7. “Hi, you’ve reached [your name] at [your company]. Sorry I missed your call. I’m especially busy today, but if you leave me your name, phone number, and a brief message, I’ll get back to you within the day. Chat soon!” Your callers want to hear from you soon. Calling back within the business day lets them know you’re reliable despite how busy you are.

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Disclaimer: Some pages on this site may include an affiliate link. This does not effect our editorial in any way. How do I set up my phone’s voicemail greeting and update the name associated with my extension when I leave a voicemail for others? Pick up the phone handset and press the Voice Mail button on the phone base. Enter your voice mail password. If you don't know what your voice mail password is, please call tech support at x6688 or create a work ticket to have it reset. Push 7 to record a personal greeting. Select 1 to record a new greeting. Select 1 again to review the recorded greeting, or 2 to re-record. When your greeting is satisfactory, press # to apply the recorded greeting to your extension.
Knowing how to leave a voicemail that is equal parts succinct, professional and courteous can be hard for those not accustomed to doing so. Below are tips on proper voicemail etiquette to help you craft and leave the perfect voicemail:

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When you leave a voicemail do not use your full name because that immediately raises a red flat that you are a salesperson making a cold call. Instead, say your first name only followed by your company name. This will make your customer feel that you are much more familiar with each other than you really are. Saying your last name would defeat the whole purpose of demonstrating familiarity.

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    Before we tackle appropriate voicemail etiquette for outbound messages, let’s first discuss proper etiquette for setting up your own voicemail system. As a professional, make sure you are regularly updating your voicemail greeting with information most relevant to those calling you.

    Noise in the background of a voicemail is both unprofessional and distracting. Background noise can communicate to the receiver that you are inconsiderate and have not taken the time to prepare and assess your surroundings. Make sure you are situated in a quiet environment when leaving a voicemail to ensure that your message is clearly heard.
    Logging in from anywhere: From any phone connected to the voice mail system, dial 5000, then enter your extension and password.

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    4. Sprint Wireless: Press and hold the “1” button on the dialer screen of your Sprint phone. This command automatically dials into Sprint’s voicemail system.

    That being said, you want to stop short of coming off as aggressive. Remember to keep your tone conversational, and try not to badger prospects with too many voicemails. There's a middle ground between being pushy and being a pushover — try to strike that balance.
    01-21-2015 05:29 PM. If you call your number from another phone, when the voicemail kicks on hit the # button. It'll ask you for your password. Enter it, and then you'll have access to the Main Menu to change your Voicemail greeting. View solution in original post.

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    If you create a call answering rule but don't specify an action, your caller will hear the following prompt: "You have reached the mailbox of . Please call back later. Goodbye." and the call will end.

    I do read and respond to comments shared in the comment section at the end of the lesson. That is the best place to interact with me and others in the Confident English Community. Feel free to share your voicemail example or ask a question below.
    Finding a quiet place with good reception where you won’t be interrupted ensures that when you speak, you will be clearly heard; it also removes background noises from the equation, entirely.

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    On this page, we’ve provided some script samples and templates of voicemail greetings and auto attendant messages you can use for your business phone, VOIP service, PBX/PABX system as well as cell/mobile/smart phone greetings. If you need help writing your phone scripts and greetings or want to have your phone recordings professionally recorded by a professional voice talent, contact Macryn

    Don’t confuse voice mail with automatic attendant systems. Automatic attendant, where the computer actually answers the phone, is the single worst business invention ever. Human answers. Human determines if the person you’re calling is in by ringing their phone and monitoring the response. If not in, human returns and says, “Mr. Jones is not in. Would you like me to help you personally, take your message personally or would you like to leave a detailed message on his or her voice mail?” You faint from the shock.
    If you want to improve your voicemail performance, get deliberate in your practice. This means creating a highly structured practice routine that offers ample opportunity for repetition and immediate feedback.

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Avoid sales speak and buzzwords. It’s okay if your prospect knows you're a sales rep. Qualified prospects don’t mind hearing from sales reps. They just want to speak to reps that are helpful, knowledgeable, and possess integrity.

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You should also aim to refresh your voicemail greeting in English every year. It’s likely that your pronunciation skills will improve and change over time – especially if you are taking online training like ours! So it is a good idea to refresh your English voicemail greeting regularly. When it’s time to refresh it and it’s time to record a voicemail greeting, revise our video. Each time you watch it, you’ll pick up more tips and improve your pronunciation skills.

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Are you creating a voicemail greeting for your entire company or team? These business voicemail greetings will do the trick.

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Timing is everything. The moment you receive the lead alert is the best time to make the follow-up call. If you call them days later, your chances of getting them on the phone are greatly diminished. By calling them right away, you’ll talk to more leads which will inevitably boosts sales. Role-play your voicemail scripts so you sound like you’re making your 20th call, not your 1st. Ask your friends and colleagues for honest feedback on your voicemail scripts. Continually review what’s working and what isn’t -- there’s always room for improvement. If you have the lead’s email address, follow up with an email, and let them know in the voicemail you’re going to do so. If you don’t have an email, let them know you’ll follow up with a text.

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