This is a tactic we picked up from Jeff Hoffman and it works because it makes you more memorable and makes your messages seem genuine and less rehearsed. Give it a try and see if it will work for you too!
So, make sure you are able to answer the phone and follow up with your leads and clients efficiently. Plus, make sure your outgoing voicemail message is warm and welcoming. That way, the caller will leave a voicemail and you can return it as soon as you can.
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Depending on the purpose of your voicemail, these three bullets can take different forms, but if you’re checking these three boxes, you’ll be in good shape.
Visit the prospect’s website and social media and find a piece of connective tissue, such as an alma mater, a favorite sports team, or a common pet (I’m a dog lover, personally). This opens the conversation, and shows that you’ve done your research.
After each one, evaluate your performance. Most systems provide the option of listening to the message you just left. Doing this as much as possible will improve your performance more than anything else. Would you save that voicemail? Would you return that call? Would you return that call right away? Are you missing the basics (alternative phone number, optimal ways to get in touch, a fall-back person to call)? Did you craft it or wing it?
If you haven't already heard, this Thursday's (8/29/19) Live Mastermind Q&A call we will be fielding any questions related... read more Probate Real Estate Deals That Aren’t On Probate Property Lists
You only have so much time to make a meaningful impression on your prospect. Stick to talking about the tangible benefits you can offer, and keep your language straightforward and accessible.
The key to leaving voicemail messages that get returned is keeping in mind who you are calling in the first place. Whether you are making sales calls, speaking with current borrowers, or trying to gain mortgage clients, you must adapt to your audience.
A commonly overlooked aspect of voicemail etiquette is your own mailbox greeting. A lot of us simply set it and forget it when we first get our phones, which for some of us was when we were teens, or we don’t have anything set up at all.
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What's the phone number for Outlook Voice Access? The phone number and PIN are provided to you by your admin when he or she sets you up for voice mail. Contact your admin for assistance.
“Hi [Prospect's Name], this is [Your Name] with [Your Company Name]. You and I haven’t spoken yet, but I’ve been doing some research on your company and I think you’re a great fit for [Your Company's Solution]. We can provide you with [Top Two Product Benefits] and I know you’ll be happy if we spend just a couple of minutes discussing how this can help you.
1. Call your number. It's that simple. Use any landline or cell phone to dial your mobile or landline number. Dial the full number. Make sure someone doesn't actually answer the phone you are calling when it rings, though. Make sure you dial the area code with the number.
Your second call should happen immediately after your first voicemail. In this message, quickly say, in 10 seconds or less, an important detail you neglected to mention during your first call.
22. "Hi, you've reached [your name, the office of X company]. We're closed until [date]. Please leave your name and phone number and someone will return your call ASAP. Have a great [New Year's, Fourth of July, etc.]."
The Serial Position Effect states that the human brain is most adept at recalling the first and last items in a series. For sales reps, this psychological phenomenon means that your voicemails are much more likely to be remembered if they're listened to at the beginning or the end of the day.
I believe honesty and creativity is the key. Understand that in order to increase your callbacks, you need to pique the prospect’s interest without raising doubts or fear.