Rehearse or write down your message before recording it. Remember that old saying “practice makes perfect?” It’s certainly true when it comes to creating an electronic greeting. The more you’ve rehearsed, the easier the message will be to restate. If you don’t have time to practice, writing down the greeting before recording it – and then reading it aloud from the paper – may help you stay focused on the correct wording.
Bob Hofmann, of Hofmann Network Services, a voice mail and voice messaging company, says that voice mail helps companies route messages faster and the recording system offered by voice messaging reduces errors and allows complete messages to be left.
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800-555-1212I will be checking my voicemail messages periodically, so please leave me a message and I will return your call as soon as possible. If you need immediate assistance, please contact my assistant, Suzy Jones at 1-800-555-1212 extension 6336.
Step 2: Press 0 to listen to the message. To rewind the message (or return to previous message) press 2. To play back the header, press 2 3.
The right way to leave your phone number is to start saying your phone number with your area code and then take a 2-3 second pause while the person listening to your voicemail message gets a pen and paper. Then, continue with the next 3 digits, make another 2 second pause, and then say the last 4 digits. Then, slowly repeat your phone number again.
Have you noticed how I slowed down towards the end of the message? I spoke slower and clearer. This is because when the person on the other line hears your message, they will be writing down your details before calling you back. Let’s make it easy for them to call you back!
4. Voicemail greetings for calls received after business hours. You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support).
5. On your dial pad, press “1” to listen to your messages, the most recent message should play first.
6. Once in the call, you will need to select option #2 to record your greeting. To access the dialpad press the dialpad button at the bottom of the screen:
Five out of every six phone calls go straight to voice mail. If you‘re in sales, or business of any kind, you know how frustrating this can be.
And for the prospect or client that seems to be dodging you or just not calling you back:
You know that your callers are making inferences about your business and brand. If you want your voicemail recording to leave a positive impression, smile when you record it! Research shows that smiling affects how we speak, and listeners are not only able to identify that people are smiling, but also what the intent is of the smile based on voice intonation alone.
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Deleted voicemails can be retrieved since they are kept on your device for a set amount of time. From your Android handset try:
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Keep in mind, your goal is to get the lead to call you back and continue to the next step of the process. It may be discouraging, but, most likely, the lead will not commit to a mortgage with you from one voicemail message. So, make it your priority to educate them about you as a loan officer and what you would offer them.
Avoid telling your prospect what to do. You'll make returning your call seem like a chore or, worse, a demand. This should feel like a mutually beneficial relationship -- one in which each party wants to call the other back -- unprompted.