Professional development educator Dr. Ray Lauk sent us this great piece of advice, which he credits to veteran sales trainer Stan Piskorski:
An excellent business voicemail greeting conveys your level of professionalism and competence while also providing your callers with a glimpse into your company’s culture and level of care. As minor as it may seem, your voicemail greeting can instill confidence and trust in your callers or it can be a cause for concern.
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Leaving ambiguous voicemail messages almost guarantees that you will not get all you could have from the conversation, as you did not give the person you called the opportunity to prepare for your call.
Logging in from anywhere: From any phone connected to the voice mail system, dial 5000, then enter your extension and password.
Happy [Monday!] You’ve reached [Jessica on the Business Development Team at LinkedPhone]. I’m presently out of the office [for a meeting until late this afternoon]. Please include your name, number and the reason for your call and I’ll get back to you ASAP. Thank you and have a fantastic day!
I hope one of these solutions was able to solve your problems. Have any questions? Let us know in the comments. How to Delete All Voicemail Messages on iPhoneBest iPhone Apps for Second Phone Number“No SIM” Card or Invalid SIM Issue on iPhone? Try Out These FixesNo Service on iPhone? Try these 10 fixes!
And remember, while you’re busy returning your calls, Blitz can be automating other parts of your sales process. We can assign leads to your staff or even send emails to your customers.
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If you sound too relaxed or overly familiar, you're going to undermine both your and your company's credibility. People want to buy from an expert — not someone trying too hard to sound cool. So avoid coming off as too laid back and using too much slang, "um's," and "yeah's."
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We are unable to come to the phone right now. At the tone, please leave your name, number, and Master Card, Visa, or American Express account number and we’ll get back to, pending credit approval.
If you forgot your current voicemail password, you’ll have to contact your wireless carrier.
The problem could be a result of a virus or software bug on your phone. Before resetting your phone back to its factory settings, back up all of the information stored on it to another device, so that you can put it back onto your phone after the reset.
If you leave a message, here is a collection of techniques that have gotten calls returned: First name and number only (in a very businesslike manner). It seems that calls are returned in inverse proportion to the amount of information left. Be funny Clean wit will get response. Be indirect “I was going to mail you important information, and I wanted to confirm your address.” Offer fun “I had two extra tickets to the Knights game and I thought you might be interested. (here’s the sure shot) Please call me if you can’t go so I’m able to give the tickets to someone else.” If it was positive first meeting, remind the prospect where you met. Dangle the carrot. Leave just enough information to entice. Ask a provocative or thought provoking question.
Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.
Call 800-244-1111, and a representative will verify your identity and reset your PIN for you.