1. "Hi, you've reached [your name] at [your company]. I'm unavailable right now — probably helping [type of company] get [X results, e.g. ‘double their leads in 60 days,' ‘hire the best and brightest engineers,' ‘convert 40% more customers.'] Leave your name and number, and we'll discuss how your company can see similar results."
Before you pick up the phone, consider why the person you are calling should listen to you. Put yourself in their shoes and imagine their pain points.
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For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
Sample Voicemail Message #1: Note: The best voicemail message you can leave is one with a specific purpose that addresses the needs of your prospect or client, and offers them a solution that is worth them taking the time to call you back to learn more about. Here is the classic template – adjust and adapt it to fit your product or service.
Have you ever called a company’s support line just to be confronted with an unsympathetic and confusing attendant menu? Or tried to reach a representative, but pressing the “0” key does nothing?
Aaargh, you are thinking, crap I need to say something, ooooh what do I say, think, think… nothing comes to mind, you are not prepared and you hang up.
Follow that with an email that says the same thing, log the call / update your notes in your CRM and MOVE ON!
*record a voicemail greeting – by the way, do you know what this is? I’ll explain it soon. *how to leave a voicemail message – the key is to do it slowly and clearly. But we shall go into it soon.
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11. “Hello! You’ve reached [company name] support line. We’ll be happy to help with your inquiry. In the meantime, have you checked out our [website, help forum, etc.]? It may have the answer you’re looking for. If not, leave your name, number and reason for your call. We’ll reach out to you within the day. Thanks for calling [company name].” Sometimes, a caller likes to find the answer to their own questions. Let them discover by directing them to your website or help forum if you have one.
Next to Message Storage, use the drop-down menu to select where you want to store your messages:
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Do me a favor when you get this message and please give me call a back at (your number). That number again is area code (your number). I look forward speaking with you.”
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