If you have voicemails saved on a non-smart phone, your best bet is to record them on a computer. This is a method that requires some equipment, but not as much as you might think.
You can set up stutter dial tone through your account portal. With this feature on, you will have a stutter dial tone, instead of a normal dial tone, if you have a new voicemail.
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Recording the message yourself doesn’t mean it can’t be done professionally. You can still get studio time with an experienced audio engineer. Studio time can cost $60-$100 per hour, which may or may not come with an engineer. If you need to hire one, their rates are usually $100-$300 an hour. Mind you, their feedback, professional experience, and editing capabilities are typically well worth the extra expense.
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Professional development educator Dr. Ray Lauk sent us this great piece of advice, which he credits to veteran sales trainer Stan Piskorski:
As you practice and score your sales voicemails, you’ll start to determine some best practices. Here are a few of mine:
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6. Navigate to File -> Export Audio and save your voicemail on your computer as an .MP3. You should now be able to open the recorded voicemail in software like iTunes or Windows Media Player.
Timing is everything. The moment you receive the lead alert is the best time to make the follow-up call. If you call them days later, your chances of getting them on the phone are greatly diminished. By calling them right away, you’ll talk to more leads which will inevitably boosts sales. Role-play your voicemail scripts so you sound like you’re making your 20th call, not your 1st. Ask your friends and colleagues for honest feedback on your voicemail scripts. Continually review what’s working and what isn’t -- there’s always room for improvement. If you have the lead’s email address, follow up with an email, and let them know in the voicemail you’re going to do so. If you don’t have an email, let them know you’ll follow up with a text.
The more personal and specific the question, the more likely it'll get a response. Think about it this way. If you start to have chest pains on a busy city street, and you cry out, "Somebody call 911!" you might get help … but you might not. However, if you were to point at one specific person and shout, "Would you please call 911 for me?" it's almost a certainty that the stranger you selected would grab their phone and dial.
12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."
Start making those calls and use your voicemail scripts to ensure you come across as a professional who will make a difference. You’ve got this! Sales: 1-800-573-0390 Support: 1-800-573-0390 Email: [email protected]
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Salespeople are often coached to sound enthusiastic and excited on the phone, thus raising their natural voice pitch to a high, unnatural tone. In my opinion, this tone of voice makes it clear to the listener that not only is this an uncomfortable call, but a generic one.
Do you have a landline at work? Make sure that all your phones, personal and business, have good clear, professional English voicemail greetings.
7. Identify Yourself And Your Business. When you call someone for the first time, unless you know their voice, you really have no way of making sure you actually called the right number.
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