As I mentioned above, some words like ‘can’t’ are often mispronounced by non-native speakers and it can sound like a swear word!
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Auto-attendants with a customized holiday greeting can be a festive way to mark the occasion. If you have a retail business, create a holiday greeting to inform customers of any limited-time sales you are offering. If your office is closed for the holiday, be sure you state this in your message.
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We’ve all had to make phone calls we wish we didn’t have to make. While the phone rings, we pray the person doesn’t answer, so we can simply leave a voicemail message.
Before we begin, I hope you learnt something in episode 177. We covered how to make inquiries over the phone, I gave you some tips and simple phrases to help you get started. If you are new to the show please go back to the last episode and have a listen to those phrases.
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Is your auto attendant clear and easy to understand? Here are 10 sample greeting scripts to make a good first impression on the phone.
“Hello, this is _________ from _______. I’m calling because [reason]. I’d love to talk to you about _________. My number is _________. I’ll also follow up with an email tomorrow. I look forward to hearing what you think. Have a great day. Goodbye!"
With Voicemails Forever, you can copy voicemails that reside on any landline or office phone voicemail box, regardless of phone type, carrier or network. This tutorial will walk you through the steps.
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If I’m not available, just leave me a voice mail. Again, either way, it will be good to know what’s going on. Thanks in advance for that, and I’ll look for your call. You can reach me at (your number). That number again is area code (your number). Thanks ________.”
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I can’t answer the phone right now, but if you leave me a message with your name and phone number, I will return your call as soon as possible. You have reached Jim Bucki. I can’t take your call at the moment but please don’t hesitate to leave a message after the tone. I will return your call as soon as I am able.
Hello, this is [Your Name] from [Company Name]. I'm calling because [insert reason for calling]. I'd love to talk to you about [insert benefit you can offer if they call back]. My number is [insert phone number]. I'll also follow up with an email tomorrow. I look forward to hearing what you think. Have a great day. Goodbye!
When you leave a voicemail do not use your full name because that immediately raises a red flat that you are a salesperson making a cold call. Instead, say your first name only followed by your company name. This will make your customer feel that you are much more familiar with each other than you really are. Saying your last name would defeat the whole purpose of demonstrating familiarity.
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Check with your carrier on specifics, but an option to "send a message" may be in the voicemail menu. This will allow you to send a voice message from your voicemail to another person's inbox without having to make a phone call first.
1. "Hi, you've reached [your name] at [your company]. I'm unavailable right now — probably helping [type of company] get [X results, e.g. ‘double their leads in 60 days,' ‘hire the best and brightest engineers,' ‘convert 40% more customers.'] Leave your name and number, and we'll discuss how your company can see similar results."
True emergencies - such as extraordinary weather - should be addressed in your voicemail if it impacts your business. Thank you for calling the Carona Surf Shop. We are currently closed due to the inclement weather. Our normal business hours are Monday through Saturday, 10 am to 9 pm. Please visit www.caronasurfshop.com to order merchandise and to check our schedule during the hurricane.
See how this voicemail is straightforward, clear and concise? This might be a good script to start with if you’re new to making calls to leads. Always talk in a friendly voice and come from a place of caring (they’ll feel it on the other end of the line). After you’ve used the script for awhile, you’ll learn how leads are reacting to the voicemail and you can rescript it if necessary. Keep in mind, you will be calling the lead MANY times so you’ll have plenty of opportunities to try different scripts. To be most effective with your voicemail scripts, keeps notes on what’s working and what isn’t.
Continue to follow the instructions to complete setting up your voicemail greeting.
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Hello, this is [Your Name] from [Company Name]. I'm calling because [insert reason for calling]. I'd love to talk to you about [insert benefit you can offer if they call back]. My number is [insert phone number]. I'll also follow up with an email tomorrow. I look forward to hearing what you think. Have a great day. Goodbye!
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11. "Hi, you've reached [company]. Unfortunately, we're currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP."
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This scenario piques your prospect's interest by teasing information. But it's only effective when your prospect actually cares about the info. If you say, "Next time we talk, I'd love to tell you more about our latest award for customer satisfaction," they probably (read: definitely) won't care.
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A voice mailbox is typically associated with a telephone number. When the number is called, and the line is busy or not answered, the caller hears an outgoing Greeting recorded by you and is given instructions for leaving a message.
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Hedge your bets by giving them two ways to respond. A simple, "I'll also follow up with an email," before you hang up, is short, concise, and shows thoroughness on your part.
In the video lesson, I shared this example for a common voicemail greeting in English:
I had to call Elijah this week to get some information. I tried his technique on him, cutting off my message in midword. I said, “I’m going to quote you in my column this week and I need…” He called me back in under 3 minutes laughing hysterically. This technique could revolutionize message leaving. I’ve been using it all week and it works. Be careful about how far you go on the humor with someone you don’t know.
Avoid background noise. Whether you have music playing in your office, or you’re sitting in a coffee shop, background noise can make it difficult for your customers to understand your greeting. Limit the noise around you when you leave your voicemail greeting.
6. Adele Sings Hello as an Outgoing Phone Message. A great way to incorporate a fun voicemail greeting in today’s age is re-writing the lyrics to a current billboard topping hit.
The first two are voicemails for prospects you haven’t spoken with yet, the next one is for when you’re calling a prospect or client back, and the last example is for when your prospect or client isn’t calling you back at all:
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Voices.com connects you with over 200,000 voice talents. The artist will send you an audition and an estimated quote to complete the work. Once you listen to all auditions, you select your talent to begin the project.
14. "Hello, you've reached the Sales Department at [Company name]. All of our representatives are currently helping clients [insert goal such as, 'achieve 40% growth through streamlining HR operations'] and are unable to take your call. Please leave your name, company, and phone number and we'll give you a call back ASAP. Thank you!"
If you want your prospects to get back to you, you better sound exciting. If you have a monotone voice or sound generally unenthusiastic on a voicemail, you are almost certainly not going to get a response.
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To unblock a previously blocked number when you still have their voicemail message:
They should merely pique a prospect’s interest. Save your real pitch for an actual sales call.
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People tend to remember the first and last events of the day. Now, you could make your sales calls in the morning, but nobody wants something else on their plate when they’re just starting their workday. By waiting until the end of the workday, though – traditionally, around 4:30 p.m. – you won’t be competing with other distractions, and you’ll be one of the last things that happened to the contact while they were at work.
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Whether you come across a FSBO or a client mentions one, there are a variety of approaches you can take when calling the seller. Consider leaving a voicemail that’s focused on a potential buyer (keep in mind, you must have a client interested in their home). Give this script a try:
(make a little noise in the background). Hi, you’ve reached your friend’s house. He/she isn’t home right now and I took the opportunity to rob it. I was about to steal the machine as well and you called. After the beep, leave your name and number. I will write it on a post-it and leave it on the refrigerator for him/her to see. Oh and one more thing; where did you say you lived?
If you started your company more than a year ago, it’s probably time to change your voicemail script. Your recording should match the brand, tone, and voice of your company — just as though a caller were speaking to a member of your team.
If you can, try to mention a tangible benefit the prospect can gain by working with you. Whether you quickly state understanding of a challenge they are facing (that you learned of during the research phase) or can share a brief statistic related to an area of interest for them.
But for you guys just keep it short. Hi this is Ana Jones, please leave a message and I will call you back as soon as I can. Thank you!
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Need your voicemail recording as soon as possible? Depending on the complexity of your job, you can receive your final audio files in as little as one day.
“Hi, this is _______from ________. When I was out running around the other day, I noticed that your house was for sale by owner. Before you delete this, I just wanted to let you know that I’ve sold homes, very similar to yours, in the same area, and above list price. You might have received a few “Just Sold in Your Neighborhood” postcards from me. Because I have met with many buyers looking for this type of home, I think I could help you meet your goal of selling your home. I’m available to answer any questions about finding the right buyer, and I provide a free consultation. Please give me a call on my cell phone at _____________. Again, my number is ________. Take care and enjoy the rest of the day.”
5. Away/Vacation Voicemail Greeting Samples. “Hello, this is [Name] at [Company.] I will be out of the office for the week of [dates]. Please leave your name, number, and the reason for your call, and I will reply within 24 hours of my return. If you prefer, you can try me on my cell, [number].
Again, you've referred to a previous pain point, and reminded them of what you both agreed to discuss in your next meeting -- and you've done it all without the dreaded, "I haven't heard from you in a while, I really want to schedule this meeting we talked about." 16. "I know we ran out of time, but I'd love to continue this conversation [insert date]."
“Hey, there! This is [your name]. Please leave me a message with your name, number, and the reason you’re calling. If you also tell me [insert random fact] I’ll be sure to move you to the top of my call list. Have a great day!”
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When opening your voicemail, start with a professional or generic greeting like, “Hello” or “Good Morning”. Be sure to clearly state your name, who you are/where you’re from, and (where applicable) how you got their contact information.
If you were planning to do a “Roth IRA” conversion to keep your retirement savings permanently out of the hands of the IRS, you might want to get on it. The new tax bill on Capitol Hill is going to scrap these conversions for everybody after the end of the year—and, no, not just for those earning more than $400,000 a year. The bill “prohibits all employee after-tax contributions in qualified plans and prohibits after-tax IRA contributions from being converted to Roth regardless of income level, effective for distributions, transfers, and contributions made after Dec. 31, 2021,” reports the House Ways & Means Committee.
Now, for today’s lesson, I want to answer three questions about voicemail in English. Here’s what you’re going to learn: Basic rules to follow for voicemail. What you should and shouldn’t say when you leave a voicemail with some examples. What you should include in your own voice message for those moments when you can’t get to your phone.
You can see how this short exercise of writing the messages down can really be helpful.
Website: https://support.google.com/voice/answer/115069?hl=en&co=GENIE.Platform=Android
Your second call should happen immediately after your first voicemail. In this message, quickly say, in 10 seconds or less, an important detail you neglected to mention during your first call.
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Your AUDIX voice messaging system is a complete call answering and voice mail system.
2. Open the dial pad. Tap the dial pad icon near the bottom of the screen to bring up your phone's dial pad.
No more fear! You’re so going to be a gracious master of voicemails. Here are the best tips to help you leave a voicemail message that’s friendly, gets the needed information across, and ends before the dreaded “time’s up” beep!
End your voicemail by asking your prospect to tell you more, whether about their recent vacation to Thailand or their unique business pain points. It's a simple request -- and easier than, say, "Give me a call back, I'd love to find out when we can write up our contract."
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Greetings can be recorded by dialing the Voice Portal (pressing the message button on your IP phone) and entering the Voice Portal password. 7
