When we call our friends and family, we often call and hang up without leaving a voicemail -assuming the missed call will be notification enough that we want this person to call us back. Even though this is acceptable to do in our personal lives, phone call etiquette in the corporate world plays by different rules.
If you are using a IP 400 series desk phone, press the Voicemail function key. If you are using a Cisco 7900 series desk phone, press the "Messages" button (envelope icon). If you are calling from a phone other than your own desk phone, dial your own phone number and press the * key when you hear the voicemail greeting.
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I touched on this earlier, but it's worth repeating. Keep your voicemails short and sweet. Very few — if any — of your prospects are interested in spending multiple minutes listening to you make small talk or rattle off your offering's features and benefits.
16. "Hmm. Gryffindor … No, Ravenclaw. Yes, you definitely belong in Ravenclaw. *Pause.* Okay, you haven't reached the Sorting Hat — it's the voicemail of [your name]. Please leave your name and number (and just for fun, the Harry Potter house you think you belong in) and I'll return your call as soon as possible."
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Alternatively, you could frequently back up your phone’s data using a third-party tool like EaseUS Data Recovery Wizard. This option will come in handy if you’re not able to recover messages using a voicemail app on your phone.
Set the number of rings you'd like callers to hear before they hear your voicemail greeting.
To set up your voicemail, press *98 from your home phone or call the retrieval number you received with your welcome letter. Voice prompts will guide you through the rest of the steps.
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A professional voicemail greeting is a recorded message that welcomes callers to your business when no one is available to pick up the call. For a polished call experience, the greeting should reflect who the client is calling – whether a general business number, department, team, or individual – and when the customer can expect the call to be returned.
This script comes from Donato Diorio and it's quite simple and to the point. But it still does a great job of highlighting prospect benefits and the follow-up plan.
Thank you for calling [LinkedPhone – Where Freedom Rings!]. You’ve reached us outside of business hours. Please select from one of the following options: [for business hours press 1; to leave a message press 2; if this is an emergency, press 0 to be directed to our 24-hour customer success team.] We are grateful for your call and we look forward to speaking with you soon!
Website: https://www.sprint.com/en/support/solutions/device/change-your-sprint-personal-voicemail-greeting.html
The phone company Vonage reported a drop in voice mail retrievals over the past year. Many of those ignoring voice mails are millennials.
24. "Thank you for calling [company]. We're closed for [holiday] from [date] until [date]. Please leave your message and we'll get back to you as soon as possible. Have a happy holiday season!"
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