To ensure that you keep customers happy and present a professional image, make your auto-attendant easy to navigate. We’ve compiled some sample call center greeting scripts that can be used in different situations, whether your company has a small customer support team or a massive call center with hundreds of people.
Sound upbeat in your message. When recording, be sure to say your message with a smile on your face. It’s obvious when people aren’t happy in their message. Since your work revolves around keeping happy customers, do your part by keeping a happy-sounding voicemail message.
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Get to why you’re calling. Did you have a question you couldn’t find the answer to online? Are you inquiring about future business? Are you weighing your options about a purchase between a few different companies? State it clearly so the recipient of the call knows how to proceed.
Most importantly, have fun with it. If you don’t enjoy leaving a voicemail, you might not be in the right job. Voicemails can add value, whether or not a prospect calls you back right away. Even if it triggers an email response or call-back six months down the line, it’s valuable. The better your voicemails, the more likely you’ll get a response. This article was originally published on Hubspot. It has been republished here with permission.
Any time you're checking voicemail from a phone line that is not your home line, you are required to enter your voicemail PIN. Did you forget your PIN? You can reset it.
To set up your voicemail, press *98 from your home phone or call the retrieval number you received with your welcome letter. Voice prompts will guide you through the rest of the steps.
Sorry, Chris and Susan aren’t here right now. Please leave your name and number after the tone. If you are calling regarding an outstanding debt, please leave your message before the tone.
But for you guys just keep it short. Hi this is Ana Jones, please leave a message and I will call you back as soon as I can. Thank you!
Every day, we use voice commands to control our mobile phones or voice assistants without giving a second thought on how they work. Glossary Dynamic Number Insertion: How to Use Call Tracking Safely Without Harming SEO
Sending an email to each prospect before you call gives them an additional way to get in touch with you when they're ready. As you're leaving your voicemail, mention that you've sent them a quick email as well that has further details on who you are and the purpose of your call. As Florin Tatulea of Loopio explains:
If you were planning to do a “Roth IRA” conversion to keep your retirement savings permanently out of the hands of the IRS, you might want to get on it. The new tax bill on Capitol Hill is going to scrap these conversions for everybody after the end of the year—and, no, not just for those earning more than $400,000 a year. The bill “prohibits all employee after-tax contributions in qualified plans and prohibits after-tax IRA contributions from being converted to Roth regardless of income level, effective for distributions, transfers, and contributions made after Dec. 31, 2021,” reports the House Ways & Means Committee.
Website: https://www.onsip.com/voip-resources/smb-tips/voicemail-greeting-scripts-for-doctor-law-and-dental-offices
20 Creative and Funny Voicemail Greetings to Try Today. Hello. I’m available right now but cannot find the phone. Please leave a message and I will call you up as soon as I find it. Hi, this is [ your name ]. If you’re part of the problem, hang up now. If …
We’ve all had to make phone calls we wish we didn’t have to make. While the phone rings, we pray the person doesn’t answer, so we can simply leave a voicemail message.
Thank you for calling [LinkedPhone – Where Freedom Rings!]. You’ve reached us outside of business hours. Please select from one of the following options: [for business hours press 1; to leave a message press 2; if this is an emergency, press 0 to be directed to our 24-hour customer success team.] We are grateful for your call and we look forward to speaking with you soon!
Unopened: Messages of which you have listened to the headers, but not the message itself.
Note: If Greeting that lets callers know you'll be away for an extended period of time is selected, the call answering rules previously recorded are ignored and only the greeting recorded for this option is played.