A sales voicemail is no time to lock into the technical specs of your product or service. You can't take it as an opportunity to describe the nuances of how all of its features work — complete with confusing, technical jargon and long-winded detail.
5. Away/Vacation Voicemail Greeting Samples. “Hello, this is [Name] at [Company.] I will be out of the office for the week of [dates]. Please leave your name, number, and the reason for your call, and I will reply within 24 hours of my return. If you prefer, you can try me on my cell, [number].
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The truth is, you can’t delete a voicemail from someone else’s voicemail box once you have recorded it and hung up. So whatever you need to do has to be done BEFORE hanging up. Here’s how you can save yourself from those accidental voicemails that you wish you had never sent in the first place.
“Hi (Prospects Name). I left you a voicemail the other day regarding…” (now repeat your first time voicemail message, including your name and number twice at the end)
Before we begin, I hope you learnt something in episode 177. We covered how to make inquiries over the phone, I gave you some tips and simple phrases to help you get started. If you are new to the show please go back to the last episode and have a listen to those phrases.
Let’s imagine you call a property agent, you don’t expect you get a Voicemail message. You expect them to answer the phone. In this case the Voicemail starts to play.
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To enable this feature, log into your account at my.magicJack.com, click on Call Features, select Advanced, and check the box for Voice Message Indicator.
The next step is very important and you need to get it right. Say your phone number two times very slowly so the person has enough time to write down your number as they are listening to your message the first time.
The cause may be down to the phone or the voicemail application. To clear the phone’s app data:
It makes sense to have an after-hours / weekend voicemail greeting for important teams at your business so that your clients feel confident that they will be taken care of. You may also suggest alternate resources like a help forum, knowledge base, or online chat to support customers while closed, if available.
It's easy to imagine the caller hanging up, dialing another prospect, and leaving an identical voicemail using the exact same high pitch, and then another … and another. If it sounds like a salesperson is just doing their 50 prospecting calls for the day, it absolves the listener of any responsibility to respond.
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
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Remember, you are not trying to cram your entire conversation into the voicemail, but rather, get the person to call you back to have that conversation. Your voicemail should answer the following questions: Who are you? / Where are you from? Why are you calling? How can they get in touch with you?
And for the prospect or client that seems to be dodging you or just not calling you back:
After each one, evaluate your performance. Most systems provide the option of listening to the message you just left. Doing this as much as possible will improve your performance more than anything else. Would you save that voicemail? Would you return that call? Would you return that call right away? Are you missing the basics (alternative phone number, optimal ways to get in touch, a fall-back person to call)? Did you craft it or wing it?