Before we begin, I hope you learnt something in episode 177. We covered how to make inquiries over the phone, I gave you some tips and simple phrases to help you get started. If you are new to the show please go back to the last episode and have a listen to those phrases.
When incorporated with a prospecting omni channel approach, voicemail is a powerful tool that can help your outreach goal of creating prospect engagement. Measure your approach, adjust and improve, your persistent efforts will yield significant results.
.
Let’s say you wanted to call someone and make an inquiry and that person doesn’t pick up their phone. To pick up the phone is to answer the phone. It’s a phrasal verb.
Dan Grim, CEO/Founder of Good Stuff Tonics and Melior Botanicals, keeps his script even simpler:
AUDIX Mailbox: Your personal storage area for incoming and outgoing messages (and headers). Your incoming and outgoing messages are stored in categories according to their status. The system keeps incoming messages until you delete them or until an automatic deletion date. Because space is limited, it is wise to regularly review and delete messages.
If you have the person's email address, follow up with an email. Depending on the person’s schedule, it may be easier to correspond (or schedule a time to talk) via email. If you are going to go this route, say in your voicemail that you will be sending over an email shortly.
Most phones don’t make that as easy as it ought to be. Apple’s iPhone will back up voicemails to your computer along with everything else, but they’re stored in a funky file format that’s not easily played by most software. Most Android phones, meanwhile, store your voicemails on off-site servers.
If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
You can also head to Settings → Wi-Fi → and toggle it off. Now try using voicemail.
Avoid background noise. Whether you have music playing in your office, or you’re sitting in a coffee shop, background noise can make it difficult for your customers to understand your greeting. Limit the noise around you when you leave your voicemail greeting.
If you are using a IP 400 series desk phone, press the Voicemail function key. If you are using a Cisco 7900 series desk phone, press the "Messages" button (envelope icon). If you are calling from a phone other than your own desk phone, dial your own phone number and press the * key when you hear the voicemail greeting.
Call 800-201-4099. A representative will ask you a series of questions to verify your identity, and then will reset your PIN for you.
Your voicemail is set up with a default greeting, but you can record a personal greeting any time you want.
The difference between a cold voicemail and a warm voicemail is research. Research creates a distinction compelling a prospect to return your call over the countless others in their voice mailbox.
State the purpose of your call. In as few words as possible, state why you’re calling. Is it in regards to an interview appointment? Are you following up on a previous meeting?
2. The Simpsons Share a Funny Answering Greeting. If you’re looking for a short and simple message, we suggest turning to Homer Simpson as he tells callers to… leave a message.
The other day, I was leaving a message, and the voicemail system cut me off. It seems I exceeded my 90 seconds of allotted time. No, I didn’t call back. I figured the man got the gist of the message, so I left the ball in his court.