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1. Select the fixed key with the envelope graphic, or dial the phone’s phone number.
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How long should a voicemail be? A good voice mail should be like a Super Bowl commercial, right around 30 seconds.
Listen to and manage your U-verse Voicemail messages by phone or online. Dial *98 from your U-verse home phone, dial your home phone number from another phone, or access your voicemail messages online from the Voicemail Settings tab. Press the * key when you hear your greeting. Enter your PIN. Press 4 and follow the prompts.
You know what? I would shorten this greeting even more. Let’s make it simpler. Let’s make it shorter.
“Hi, this is Luke. Please leave a message and I will get back to you as soon as I can. Thank you.”
5. Voicemail greetings for holidays. Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
So, how do you protect your information? There are a few settings and privacy apps that can help.
The phone company Vonage reported a drop in voice mail retrievals over the past year. Many of those ignoring voice mails are millennials.
8. “Thanks for calling [your name] at [your company]. I didn’t mean to send you to voicemail but I am either on the line with another client or on the go. Leave your name, number, the reason for your call today and the best time to call you back. I’ll speak with you shortly! ” Your caller probably wanted to reach you, not your voicemail. Advise your caller that you’re simply on the line with another caller and you’ll be right with them.
How many of your competitors are doing the same? Not many, I’m willing to bet (but more are starting to!)
Voicemail may not be as popular today as it once was, but it’s still a useful feature; it lets you receive voice messages when you’re unable to answer the phone.
I had to call Elijah this week to get some information. I tried his technique on him, cutting off my message in midword. I said, “I’m going to quote you in my column this week and I need…” He called me back in under 3 minutes laughing hysterically. This technique could revolutionize message leaving. I’ve been using it all week and it works. Be careful about how far you go on the humor with someone you don’t know.
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When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
11. “Hello! You’ve reached [company name] support line. We’ll be happy to help with your inquiry. In the meantime, have you checked out our [website, help forum, etc.]? It may have the answer you’re looking for. If not, leave your name, number and reason for your call. We’ll reach out to you within the day. Thanks for calling [company name].” Sometimes, a caller likes to find the answer to their own questions. Let them discover by directing them to your website or help forum if you have one.
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