This is another helpful outreach strategy for prospects you haven't heard from in a while.
Hello, and welcome to Answering Machines of the Rich and Famous! (your name here) can’t come to the phone right now, because he’s spending the week in his beautiful summer home on the French Riviera…
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Leaving a voicemail can still be a good way to grab the attention of a potential new customer. However, when it comes to leaving a voicemail, you only have a few seconds to actually grab the listener's attention. Most salespeople screw this up by leaving too much information and making themselves sound like a salesperson, which is the kiss of death when leaving a voicemail.
First-time sales outreach response is plummeting. According to sales strategist and author Jill Konrath, 97% of all business calls now go to voicemail.
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If you really mean it, say you will return the call as soon as possible. For example, "This is Mary Mitchell. Please leave a message and I will call you back as soon as I can." If you want to give another option to reach you, go ahead, but limit it only to one telephone number or email address.
Ooma gives you several convenient ways to change your voicemail settings. You can access your initial setup by pressing the "play" button on your Ooma device.. You can then change your voicemail settings (including your greeting and name) by connecting to your voicemail and then hitting the option "2" from the main voicemail menu. Users can also access voicemail …
As Dan tells us, "This is the only strategy I’ve ever seen consistently work—but when they call back you'd better have a question ready!"
Without the fake tone of excitement in your voice, the listener understands that the specific question you're posing is just as meaningful to you as it is to them. And the more the listener feels the message is meant for them and only them, the more likely it is they'll respond.
You can see how this short exercise of writing the messages down can really be helpful.
Let's get back to performance anxiety. Our fear of being judged negatively fuels our performance anxiety in any situation. When it comes to voicemail, we are being judged on our tone of voice and the clarity of our information.
After each one, evaluate your performance. Most systems provide the option of listening to the message you just left. Doing this as much as possible will improve your performance more than anything else. Would you save that voicemail? Would you return that call? Would you return that call right away? Are you missing the basics (alternative phone number, optimal ways to get in touch, a fall-back person to call)? Did you craft it or wing it?
You can do so by logging in to your carrier’s website or contacting customer service for assistance. Some network providers also let you do so via their mobile app. Go to Settings → Phone → Change Voicemail Password.Enter the new password.
If you’re thinking about buying voice mail, don’t just look at the benefit of your convenience. Before you make a commitment to a specific system consider the impact on your customers. Will they be better served? Will you maintain friendly, human service in spite of the voice mail system?
Recording the message yourself doesn’t mean it can’t be done professionally. You can still get studio time with an experienced audio engineer. Studio time can cost $60-$100 per hour, which may or may not come with an engineer. If you need to hire one, their rates are usually $100-$300 an hour. Mind you, their feedback, professional experience, and editing capabilities are typically well worth the extra expense.
I can’t answer the phone right now, but if you leave me a message with your name and phone number, I will return your call as soon as possible. You have reached Jim Bucki. I can’t take your call at the moment but please don’t hesitate to leave a message after the tone. I will return your call as soon as I am able.
You should also aim to refresh your voicemail greeting in English every year. It’s likely that your pronunciation skills will improve and change over time – especially if you are taking online training like ours! So it is a good idea to refresh your English voicemail greeting regularly. When it’s time to refresh it and it’s time to record a voicemail greeting, revise our video. Each time you watch it, you’ll pick up more tips and improve your pronunciation skills.