Let's get back to performance anxiety. Our fear of being judged negatively fuels our performance anxiety in any situation. When it comes to voicemail, we are being judged on our tone of voice and the clarity of our information.
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While missed calls aren’t ideal, you can let your caller know you’re still there for them by having a great voicemail greeting. The best business voicemail greetings let your customers (and potential customers) know why you’re not available and how they can best get in contact with your business. They are also short and to the point. You usually want to keep your greeting between 6 and 24 seconds long so callers don’t hang up halfway through.
The next example is for a voicemail message left for a prospect or client you are getting back to: “Hi _________, this is ________ _________ getting back with you at (your company). I’m looking forward to speaking with you because we just (give an update here – you have a new special, new product update, added a new client they would know about), and I know that based on (their specific need you uncovered during the last call) this is going to make it even easier for you to (give the benefit you both discussed). I’m excited to share this with you.
The more personal and specific the question, the more likely it'll get a response. Think about it this way. If you start to have chest pains on a busy city street, and you cry out, "Somebody call 911!" you might get help … but you might not. However, if you were to point at one specific person and shout, "Would you please call 911 for me?" it's almost a certainty that the stranger you selected would grab their phone and dial.
“Hey, there! This is [your name]. Please leave me a message with your name, number, and the reason you’re calling. If you also tell me [insert random fact] I’ll be sure to move you to the top of my call list. Have a great day!”
With OpenPhone you can record your own voicemail greetings directly in the app, upload your own voice clips or simply type your voicemail script.
Don’t rush. It’s important to speak slowly and clearly when leaving your next voicemail greeting. Have you ever called someone and the message sounds like one big word? Don’t be that guy. Pronounce your words and take pauses between your sentences
Leaving an impression with your voicemail message is just one way to communicate to your caller when you are not there. Here are some great and creative voicemail message samples you can look at incorporating as your greeting. [Your name's] voicemail is broken. This is his refrigerator. Please speak very slowly, and I'll stick your message to myself with one of these magnets.
While you’re updating your voicemail greeting, make sure you let callers know when they can expect to receive a call back from you or from someone else from your company. Most professionals opt for a 24-hour callback window. Clearly state this in your voicemail greeting to set expectations with your callers.
Most people try to rush and explain everything they do in 15 seconds. This DOESN’T WORK! Not only is this overwhelming, but it’s akin to showing all your cards in a game of poker. Effective voicemails provide a warm introduction, leave enough room for curiosity, and provide a reason your lead should call you back. What is the right voicemail to leave personal representatives/prospective sellers?
Once you have found the delete or re-record option, choose one. You can either delete your message completely or record a new message. Be sure to properly word your voicemail this time so that you don’t have to repent later on!
10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.
You will probably have to practice it a few times, until your voice is stronger, louder and clearer. That’s your homework now, in case you haven’t got a Voicemail greeting.
To recover a deleted message, tap Deleted Messages, tap the message, then tap Undelete.
Hi, this is Lauren Jones. I’m not able to get to the phone right now but please leave a message and I’ll call you back as soon as I can. Thank you.
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