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The Sell to Win Playbook collects 55 of the best expert sales tips we’ve ever published. Download it today!
The default voicemail greeting on the iPhone plays generic Your call has been forward to an automated voice message system recording. If your phone is for personal use, create a personalized greeting so people hear your voice and know they called the right number. Do you say bye at the end of a voicemail?
Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.
Despite claims that voicemail is obsolete, it’s still in use for the mortgage industry. The messages we create and leave can affect the impression we make on clients, prospective clients, partners, and more. So, build and enhance your loan officer reputation by leaving voicemail messages that get returned!
A sales voicemail can only get so far if its content is too passive and your delivery is unsure or mousy. Remember, people want to buy from someone who knows what they're doing. If you give them too much of a "ball is in your court; feel free to get back to me or don't" feeling, they'll have a hard time trusting your expertise and dedication.
You can also use a cloud service to backup everything you want to save from your phone or download an app made for saving messages, like VoicemailSaver. It costs $3.99 but it saves your messages, even if your phone is broken or stolen. For free options, try HulloMail or InstaVoice.
Here are some proven techniques for how to leave a voicemail message that gives you the best chance of getting a call back:
Since leaving your first voicemail message that was followed by a proper corresponding email, did you also look them up on LinkedIn and send a connection request?
Hello, this is [Your Name] from [Company Name]. I'm calling because [insert reason for calling]. I'd love to talk to you about [insert benefit you can offer if they call back]. My number is [insert phone number]. I'll also follow up with an email tomorrow. I look forward to hearing what you think. Have a great day. Goodbye!
But delivery is everything. So, take a look at these tips for implementing your voicemail like a pro.
Sound sales efforts are consultative and customer-centric, and sales voicemails are no different. They should revolve around helping your prospect — not forcing them along your pipeline.
Luckily, it's easy to save a voicemail from your iPhone, Android or old non-smart phone. Let’s start with iPhones.
7. “Hi, you’ve reached [your name] at [your company]. Sorry I missed your call. I’m especially busy today, but if you leave me your name, phone number, and a brief message, I’ll get back to you within the day. Chat soon!” Your callers want to hear from you soon. Calling back within the business day lets them know you’re reliable despite how busy you are.
It is as simple as that. Once you have left a message, document the call and the action that was taken in your client record. If you continue to only reach the client’s voicemail, after several failed attempts: What to Do. Send a collection letter. There could be a reason the client is not receiving or responding to your messages via phone.