The SDRs have their own sales cycle, as well as tools available to them to help them accomplish their goal. One important tool is leveraging the power of voicemail. Here are some questions to consider:
“Hello! You've reached the voicemail of [your name], [your job title]. I'm currently either away from my desk or on the other line. Please leave your name, telephone number, and a short message after the beep, and I'll be sure to get back to you as soon as I'm available.”
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Alternative services exist, but most voice-broadcasting services don't offer free service, and most focus on messaging dozens or hundreds of contacts at a time.
And when you send your email (I always recommend sending an email right after you leave a voicemail message) you can simply say:
Key-in your voicemail password if prompted.Your voicemail messages should play shortly after.
Depending on the purpose of your voicemail, these three bullets can take different forms, but if you’re checking these three boxes, you’ll be in good shape.
Your phone number is the last thing you should say on a voicemail. Say it once, slowly, and make sure to repeat it again. This has two benefits: First, it makes your phone number the last thing they hear, which encourages an immediate call back. And, second, in the age of voicemail dictation, it ensures your phone number appears clearly at the end of the message text. It will be hyperlinked and easy to push for a quick reply from your prospect.
3. "Hey, this is [your name]. If you're calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I'll call you back within [one, two, three] business day[s]."
Sometimes a little humor is the perfect tactic to break through a prospect's defenses and get them to call you back. This script adapted from Michael Freer will make your leads chuckle and be much more inclined to respond.
That’s not to say strip all emotion and personality out of your voicemail, but be yourself! Presumably, you are leaving a voicemail with someone because you want to continue a conversation with them either by phone or in person. What will they think if the “personality” of the voicemail doesn’t match the one in more fluid forms of correspondence? Knowing how to leave a voicemail that is equal parts succinct, professional and courteous can be hard for those not accustomed to doing so.
Depending on your connection to the person you are trying to reach, it is necessary to decide ahead of time what to say. So, avoid being the person that calls someone but then has no idea what they want to say. Especially if it goes to voicemail. Also, do not read off of a script. A simple outline can help you remember what to say, and it should flow naturally.
First, install the voicemail recorder on your Windows or Mac computer. Hit at least a "Download" button provided above to get it started. Once installed, open Music Recorder and let's start recording voicemail.
Instead of Luke Skywalker, use your own name, and ta-da you have your voicemail greeting.
Here is the classic template – adjust and adapt it to fit your product or service. In this and all examples, leave your phone number SLOWLY:
Hey Lynn. It’s Sue. I wanted to chat about our dinner plans this weekend. Give me a call back when you get a moment. Thanks.
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Most cell phones show the number and voicemail duration when a call is missed. So if the recipient sees the message is from an unknown number and only a few seconds long, they'll assume it's not important and hit delete. Since the message doesn't appear to be substantive, they're not prompted to listen.