This article is about the second main type of greeting – the voicemail greeting. All businesses should have professional voicemail greetings at the company level (i.e. your general business number), department level (e.g. customer service), and employee level, where applicable. It’s important that each of these voicemail greetings align with the brand and personality of your company to ensure that every caller has a consistent experience. Let’s dive in!
The next example is for a voicemail message left for a prospect or client you are getting back to: “Hi _________, this is ________ _________ getting back with you at (your company). I’m looking forward to speaking with you because we just (give an update here – you have a new special, new product update, added a new client they would know about), and I know that based on (their specific need you uncovered during the last call) this is going to make it even easier for you to (give the benefit you both discussed). I’m excited to share this with you.
.
To access your Voicemail including retrieval of messages, updating your greeting and more, simply dial 321 from your amaysim number.
The key to making a bullet-pointed script work is to practice. You can't read it line-for-line, so it's important to work out the kinks before you place your call. Your name Reason for calling Benefit of calling you back Your contact information Promise of a follow-up email
What should I say on my voicemail? Your voicemail should state the purpose of your call, and should include a value statement as well as your contact information.
My name is Milena from englishmadesimple.net, I’m the host of this amazing podcast, going over 2 years now! Sounds crazy I know!
"The way I see voicemail is that the main purpose of it is to direct the prospect to your email. You only really have five or 10 seconds within that voicemail to capture their attention, so I have a specific script that I use which makes sure that they know who I am and where I'm calling from so that they can go back to their inbox and then search it up...I'll say, "Hi Scott, this is Florin calling from Loopio. I sent you an email yesterday regarding improving your RFP response process. But I have not heard back from you. Can you give it a quick glance and reply back? Again it's Florin calling from Loopio.'"
Jason is PCMag's how to content generator. He believes tech corporations are bad, but you might as well know how to use technology in everyday life. He is a Mac owner, Android user, dark mode advocate, and tech bargain hunter. Before joining PCMag, Jason was a technical writer, copywriter, and all-around freelancer covering baseball, comics, and more at various outlets. When not writing and editing, he is either reading comic books, playing his Nintendo Switch, hanging out with his wife and two cats, or some combination of the three. Read the latest from Jason Cohen How to Use Widgets in Windows 11 How to Enable Dark Mode on Your Browser Windows 11's Taskbar Puts App Icons Front and Center: Here's How to Customize It These Websites Suffered the Most Outages Over the Past Year How to Use Bluetooth Headphones With the Nintendo Switch More from Jason Cohen facebook twitter flipboard google instagram pinterest
If you have the person's email address, follow up with an email. Depending on the person’s schedule, it may be easier to correspond (or schedule a time to talk) via email. If you are going to go this route, say in your voicemail that you will be sending over an email shortly.
It’s a good practice for each of your team members to have their own personal business phone numbers. There are many reasons why they shouldn’t use their personal cell phone number for business, so you’ll want to give them their own phone number through your VoIP provider or phone system.
The days of “Let’s talk soon!” have evolved into, if not a text, then “I’ll leave you a message!” FREE Five-Day Challenge LEARN THE 25 HABITS OF A REMARKABLY CLASSY PERSON. Count Me In!
Continue to follow the instructions to complete setting up your voicemail greeting.
1. Press the fixed key with the envelope graphic, or dial the phone’s phone number.
Do you have a landline at work? Make sure that all your phones, personal and business, have good clear, professional English voicemail greetings.
As I mentioned above, some words like ‘can’t’ are often mispronounced by non-native speakers and it can sound like a swear word!
These are all key areas for clear English Pronunciation. When recordings a voicemail greeting like the one in our sample, it’s essential to “put your best foot forward” (this means to give the best impression possible, or to try your very best). It’s the first impression many people will get of you.
While you’re updating your voicemail greeting, make sure you let callers know when they can expect to receive a call back from you or from someone else from your company. Most professionals opt for a 24-hour callback window. Clearly state this in your voicemail greeting to set expectations with your callers.